Maintenance & Repair.
Variety of hardware.
Multi-vendor services from a single source.
In practice, IT infrastructure often consists of multi-vendor environments. The relevant manufacturers only assume responsibility for their own products and generally offer varying service levels. It is left to the customer to take over all responsibility for coordinating and monitoring numerous contact partners. Reduced efficiency is inevitable.
How can I ensure SLA-based availability for my hardware?
How can I optimise support for my heterogeneous IT landscape?
How can I reduce the operating costs of my IT infrastructure?
Maximum IT availability. Whenever.
Our central, single point of contact (24/7) and our integrated warranty and spare parts processing with all major manufacturers ensures that all our service processes are efficient.
Over 200 partner certifications, 500,000 systems under contract, 30 service centres and approximately 300 field service technicians are testament to the profound expert know-how and years of experience of Bechtle.
Our established, global partner network provides efficient international maintenance & repair services. Benefit from our central contact point for hardware from a variety of suppliers. Whether it's a server, storage, networks or clients—we ensure your IT systems are up and running. Our modular approach also allows us to create individual project-oriented maintenance & repair solutions.
We can extend your existing manufacturer's warranty or offer a custom extension.
As part of the SLA, we will restore the functionality of your hardware.
Our 1:1 hardware replacement service provides quick and efficient service.
We can take care of rollouts, relocations and on-site installations quickly and flexibly.