Rene Pranz (BMWET)

Less effort, better results—that's exactly how support should work. I've been a Bechtle customer for a while now, and I'm always impressed by what we accomplish together—competent, solution-oriented, and with a touch of fun.

Rene Pranz, IT Manager, Federal Ministry for Economic Affairs, Energy and Tourism


Solution.

The result is a web portal that makes key AI functions easily accessible:

  • Summarize documents
  • Transcribe audio and video files
  • Formulate and structure texts

Operation is deliberately kept simple, requiring no prior technical knowledge. At the same time, the system was tailored to the ministry's processes and design. After the first tests, it became clear: tasks that previously took minutes can now be completed in seconds.

Maximum security.

The platform is based on Microsoft Azure and guarantees no external processing, no storage, and no use for model improvement. Content is deleted after use. This level of quality gave employees immediate confidence. This was made possible by the close collaboration and relevant expertise between the Ministry, Bechtle Austria, and Smartpoint.

A project of equal importance.

The portal was designed, implemented, and tested in just two months. Bechtle implemented an Azure Landing Zone with security and governance policies and planned the infrastructure. Smartpoint implemented the features in a customized manner, focusing on usability and security. Around 300 employees use the portal daily and efficiently. Tasks that previously took minutes or hours are now completed in seconds.

The future is created through collaboration.

When technology relieves people's workloads, real progress occurs. This project demonstrates what's possible when trust meets expertise – and ideas become tools that truly work.

The aim of the Federal Ministry for Economic Affairs, Energy and Tourism (BMWET) is to further develop Austria as a business location through measures in various areas, including industry, innovation, internationalisation and energy. At the same time, the ministry creates the conditions for entrepreneurship in Austria and strengthens international competitiveness through its work. In addition, the Federal Ministry for Economic Affairs, Energy and Tourism (BMWET) is responsible for measures and strategies in the field of tourism and the preservation of Austria's rich cultural heritage, for example through the administration of historical properties and movable assets.

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