AppleCare Enterprise iPad Air 10.9 for 36 months, Tier 1 (200 - 999 Apple devices deployed) AppleCare for Enterprise offers flexible service and support options, on-site service for hardware as well as next-business day device exchange. Benefits: - Device repair/swap with service pool - Support for end users in the local language during business hours - Global on-site next business day service for hardware - IT department technical support Please note: To order AppleCare Enterprise, an AppleCare for Enterprise contract is required. If you don't have a contract, your Bechtle sales contact will happily tell you more. To place an order, we require the MSA ID of your AppleCare for Enterprise contract!