Why is IT no longer on tap? 


By Rafael Lambauer | 15.08.2017


For many years, “IT on tap” has been a phrase bandied about as a synonym for easily procurable, standardised, and needs-based IT. But it’s not as simple as it sounds.

Desktop as a Service.

A PC workstation incurs high IT costs that SMEs often simply aren’t aware of. Desktop as a Service does away with the multitude of licences you can’t keep tabs on and high maintenance costs for office computers, server hardware, and software components.


Standardised workstations with all of the applications needed can be provisioned as affordable, turnkey solutions from the cloud, and independently of your end devices. And it can be accessed wherever you are. Thanks to the cloud, your company’s dynamic requirements can be fulfilled without high local infrastructure costs.


The quick development of new technologies such as cloud computing and virtualising, however, promotes a new way of thinking. Applications that are scalable via various end devices, can be easily used by global business users, and above all are ready-to-use have to be developed on an on-going basis. Applications have to be more tailored to individual functions than ever before.

Correctly use resources.

Long development phases that were standard in the past are making way for continuous creation, testing, integration, and distribution. This “IT on tap”, or cloud computing, to give it its proper name, is getting more and more complex and requires an experienced partner in order to achieve the success you desire and enable you to concentrate on your core business.


In addition to standardised workstations, all required web services can be provisioned from a single source and professionally and individually managed in a business cloud. Such as, for example, a perfectly tailored hosting of your web presence, e-mail, and all Outlook functions without compromises plus management of internet addresses.


Valuable IT resources are often bound up with routine tasks such as installing new updates and security patches. The solution to this is also cloud computing. “IT on tap” is therefore indispensable for SMEs.

IT in flux.

Will we still need IT experts in the future? - Yes, definitely. Cloud computing doesn’t mean that no IT experts will be needed in future. Flexible working times and location-independent working styles pose new challenges for IT such as high availability, security of data sharing, and location freedom. Processes and interfaces have to be continually adjusted to the growing requirements of employees, who today expect to be able to work on the device of their choice and from wherever they want.


Trends like flexible ways of working and use of private work devices in addition to increasing pressure to be able to share data flexibly and quickly, and increased complexity pose huge challenges to protecting data and complying with legal regulations. Users are also increasingly turning to unsecured, uncontrollable cloud services. This poses new challenges for IT experts in terms of security and management that come hand in hand with the mobile working model. Additionally, it is necessary to react immediately in the event of unforeseeable events without causing any downtime.


Companies therefore have to reconsider organisation and how they can ensure content for employees working outside of the company’s offices and on non-standard devices or systems. Data security should always be one of the main focusses. The risk of data loss due to natural hazards, viruses, or even hacker attacks has to be reduced to a minimum. Companies need to always remain one step ahead of all IT problems.

Protect your IT.

More than 80% of e-mail traffic consists of spam. The associated costs and security risks are continuing to rise at an alarming rate. It is therefore just as important to have a solution that actively combats this development and offers secure protection. E-mail threats should be effectively countered and systems unburdened. Viruses, trojans, and worms are the most well-known terms in the context of IT security.


Only up-to-date virus protection can provide optimum defence against new types of malware. Simple installation, up-to-date virus protection and a service desk that acts as soon as the alarm is raised are all indispensable.

With a cloud solution, you can monitor and manage IT systems from anywhere. The data still needs to be encrypted in the cloud, however, in order to prevent misuse. Backup solutions mean you can do away with tapes and other expensive and burdensome backup media.


Enterprise backup strategies can be expanded by an additional element: backups are highly-redundantly available around the clock in line with enterprise needs from our Swiss data centre.

A change is as good as a rest.

The argument that SMEs can practically procure cloud services on tap and simply change providers if they are unhappy is not quite accurate due to complex, custom solutions for single companies. Depending on the project and complexity of the system to be taken over, processes and services can take several months to be implemented.


A serious and customer-oriented IT provider like Bechtle first checks the customer’s requirements and infrastructure before beginning the implementation. Ultimately though, patience pays off and creates the foundation for good, successful collaboration with the IT provider.

Der Autor und Cloud-Spezialist.

Rafael Lambauer began his cloud specialist career as a mediamatician ten years ago. Today, he is a customer advisor in cloud computing and his core skills are those of managed services and cloud computing. His motto that “with coffee and a thorough needs analysis there’s always a solution to be found” has never led him astray. Whether he’s travelling, having a beer with friends, or hiking in the Alps, Rafael Lambauer loves discovering new things and spending time in the great outdoors.


Rafael Lambauer

Cloud Sales