Latest hardware including lifecycle services
With Device as a Service you’ll always work with the latest devices. This is important if you want to attract the new generation; after all, they expect the best quality. If you don't offer it, another employer will. With Device as a Service you can also choose from different brands, and tailor the devices to the type of employee. This enables you to offer your colleagues exactly what they need.
We distinguish the following phases in the device lifecycle:
Discover & Define
Every business is different. First, we look at the needs within your organisation. We define IT personas and tailor the products accordingly. This gives every employee the right device to carry out their work in full, with ease. By tailoring the offer to the type of employee, you can increase employee satisfaction.
We offer a scalable IT solution with predictable costs. Prior to the contract, you’ll know exactly how much you will pay per month. You’ll pay a fixed amount per workplace, per month. Planning to welcome a new employee? No problem! You can easily scale up your DAAS package, and with the contract extension you again have the choice of the latest devices.
The devices are delivered to any desired address; whether that's in the office or at the employee's home. Before delivery, the devices are pre-installed and configured so your employee can get started right away! Upon receipt of the device, the employee simply needs to log in, and immediately has all the necessary apps and tools available.
Your IT helpdesk is supported via desk-2-desk support. This unburdens the IT department and increases overall productivity. Downtime is prevented as much as possible through proactive monitoring (for compute only), making any incidents predictable. Is there an issue? If yes, you will receive a new device within one working day via our swap service.
At the end of the contract period, you’ll hand in your old devices. Old devices are disposed of in a GDPR-compliant and environmentally friendly way. Devices that are still usable go back to the available stock. All data is systematically wiped through an internationally approved process with associated tooling. Plus, you will receive a certificate for confirmation.
Please contact our specialists
If you want to know more about Device as a Service, then please contact one of our specialists.
Frequently Asked Questions
- Which brands are offered as part of DAAS Compute?
- Which services are included in the Bechtle DAAS solution?