Remote assistance – RealWear HMT-1 vs. Microsoft HoloLens 2.
Two solutions that make machine maintenance and troubleshooting more sustainable. But which is the right one for my business? Machines have to undergo maintenance otherwise production might grind to a halt—a scenario that can have a substantial financial impact and is unfortunately often the order of the day. It can take time before a technician can be on-site and get the machine up and running again, and if the facility is abroad, this could be days. On top of the costs of production coming to a standstill, there are also the travel expenses and considerable CO2 emissions to consider. Integrating remote assistance is one way for a company to avoid long downtimes and the associated costs. I’ll explain the types of remote assistance available and their benefits in this blog.