Automate ITSM processes in Teams with Cognigy.
Like many other people at the moment, Peter Hansen (fictitious name), is working from home. His next Teams conference is about to start (his fourth today) and he needs to quickly access some data for it from an app......an app he has forgotten the password for! Peter ignored the e-mails he received reminding him to change his password, but he does recall from the last one that the only way he can do so is by contacting the IT Service Desk. Of course, he doesn’t really have time for that right now with the meeting due to start in five minutes!