Merck – Modular video management at Merck headquarters.

Merck is a leading supplier of innovative, high-quality solutions in the pharmaceutical and chemicals industries. Some 38,000 employees in 66 countries help Merck to improve patients’ quality of life, boost its customers’ success and contribute towards resolving global challenges. Merck is the world’s oldest pharmaceutical and chemicals company. It has been synonymous with innovation, business success and corporate responsibility since 1668.

Project details.

  • Networking Solutions
  • Pharmaceutical / Healthcare
  • Accellence Technologies
  • >1,500 employees

Project objectives.

The requirements of this project were many. First, the analogue video management technology used to switch signals to the appropriate users was to be entirely overhauled. The new system, which relied on digital technology, also had to interface with additional, sometimes overarching systems. This process involved migrating over 200 analogue cameras via encoders, integrating 25 IP cameras and ensuring the system’s scalability to more than 600 cameras. In addition, it required the installation of a dedicated, high-performance video network that would be easy to manage, offer mass storage capacity and feature system monitoring, maintenance and remote maintenance capabilities. Merck also needed an expert, efficient partner to provide valuable system support.


Bechtle and Accellence handled our project in a highly professional, customer and solutions-oriented manner. Our processes were perfectly mapped and a modern, future-proof video system was produced. And Bechtle/Accellence are providing expert, efficient operation.


Claus Dempewolf, Project Engineer, Fire Protection and Site Security, Information Services/Projects, Merck



From Accellence, Merck had acquired powerful and flexible basic software modules with standard vimacc video management features, that were then upgraded with project and customer-specific features, including interfaces to Merck’s sub-systems as well as connections to external locations with existing or new video technology. Bechtle’s systems integrator in Darmstadt, Germany, delivered and installed the hardware required to operate, secure, monitor and maintain the powerful network. It also provided the operating system and infrastructure management, setting everything up on site. Merck’s project involved access and core switches, server clusters, appropriate storage modules as well as computers to operate the video network. In addition, Bechtle installed encoders to integrate analogue cameras into the new video network, network management software tailored to Merck’s needs and suitable antivirus software.


Business benefits.

The project was a success thanks to close cooperation between Accellence and Bechtle, as requested by Merck, and Bechtle’s commitment to providing services on schedule. The previous analogue technology was replaced by a digital, scalable—and therefore future-ready—video management system, ensuring short latency and connection times. New software allows the system to control, read data and play back recorded video from over 600 analogue and digital cameras. In addition, the user interface, adapted to Merck’s specific requirements, is easy to use and highly efficient.

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