City of Dortmund – Future-proof IT and data backup.

Dortmund is one of the largest cities in the Ruhr, in north-western Germany. Not only that, it is the centre of trade and business in the region of Westphalia. While Dortmund’s fame was once built on coal, steel and beer, the city is on its way to becoming an industrial hotspot and key service and technology hub. The Dortmunder Systemhaus (dosys.), a department of the City of Dortmund, offers a full range of IT services for the municipal administration and other regional clients. It is also in charge of the entire city’s IT budget.  Working in conjunction with other municipal departments, dosys. designs the City of Dortmund’s IT, opening up interesting opportunities. dosys. also collaborates with other municipalities nearby.

Project details.

  • Server & Storage
  • Public sector
  • Fujitsu
  • >1,500 employees

Project objectives.

As part of its restructuring plan, the City of Dortmund, aided by dosys., wanted to overhaul the strategic design of its entire IT. The goal was to enhance IT service quality and availability as well as data security. Not only was Dortmund seeking to improve backups and availability, the city also wanted to boost efficiency within the IT department by taking routine tasks off the department’s hands. Automating processes would simplify administration and management as well as optimise the cost structure. To achieve this goal, Dortmund’s entire IT infrastructure had to be replaced with leading-edge, future-proof technology. The city was looking for a single provider—offering the best value for money—to overhaul its IT.


With Bechtle’s help, Dortmund was able to bring its IT operation as well as data backup and recovery up to speed quickly and reliably, ensuring solid IT performance. Bechtle’s extensive project experience with similar projects was instrumental in carrying out the IT upgrade on time and within budget.


Andreas Guse, Data Centre Manager, City of Dortmund – Dortmunder Systemhaus (dosys.)



Bechtle implemented an ETERNUS CS HE (CentricStor) CS2000 data protection appliance to combine better reliability, capacity and performance with a just-right data backup strategy. With 20 TB of built-in cache, the appliance provides ultra-short backup times and exceptional data-loss protection across two sites. Consolidating the storage system in this way also simplifies administration. Two Quantum Scalar i2000 tape libraries were connected, each featuring four LTO-5 drives and 1,000 slots, enabling data deduplication and offering advanced diagnostics. This ensures optimum data protection and administration when it comes to backups, disaster recovery and archiving within the City of Dortmund’s IT infrastructure. All of the systems implemented are designed to be expanded as needed so that Dortmund can respond to future requirements when they arise.


Business benefits.

The new systems made IT operation substantially more reliable and stable. Where manual interventions were previously the norm, automation has now reduced them to a minimum, freeing up valuable time for IT staff and reducing operating costs. In addition, business processes are now available end to end, reducing administrative work and cutting costs—a priority for the City of Dortmund. Through the new IT setup, Bechtle was able to increase data protection and integrity while also increasing availability through service level agreements (SLA) and key performance indicators. As a result, dosys. is now able to backup and support more external clients and internal solutions.

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