Across the industry, the nature of IT support and maintenance has evolved slowly. Dell has a long history of innovation in system support and repair.
Dell’s ProSupport suite, and support tools such as SupportAssist and TechDirect, shift age-old monitoring and maintenance routines from reactive to proactive, from passive to predictive, from manual to automated. Dell is simplifying system repair.
And it’s not only Dell’s innovative software that makes an important contribution. Enjoy numerous benefits for your future needs with Dell ProSupport Plus.
Internet of Things
A multitude of vendors
End user requirements
THE SOLUTION: Enterprise-class support by Dell EMC.
Single point of contact
Automation and tools
Knowledge of the landscape
Established infrastructure and scalability
Whether you are a growing business or global organisation: these support packages for enterprise systems provide the level of hardware and software support you need for peace of mind and optimized productivity.
The comprehensive Dell support for PCs, tablets etc. provides complete support services, direct access to support experts and proactive monitoring to automatically avoid and solve problems.
Vigilant sensors and analytical prediction enable scheduled maintenance instead of downtime—troubleshooting without the trouble. In addition, you can monitor system health and repairs, by relying on Dell consoles, portals, and APIs.
Get in touch with our Dell Technologies product management team.