LaCie is moving heaven and earth to save your data.


Have peace of mind with the Rescue Data Recovery Service..

We all back up our data (don’t we?!), but what happens when fate comes knocking and the backup is lost thanks to human error—a spilled drink or a fall from the desk? No matter how creative professionals lose their data, LaCie's experts retrieve it again with the unique Rescue Data Recovery Service.



What exactly is included in the Rescue Data Recovery Service?


  • Peace of mind when using our products
  • A one-time free warranty during the coverage period
  • Protection from the date of purchase
  • Confidential handling of your data
  • All types of data are permissible—no exceptions
  • Delivery costs are included
  • 24/7 access to status updates

How long is the coverage period?


  • Coverage begins on the day the external hard drive is purchased.
  • The period within which the one-time repair service can be used depends on the hard disk.






LaCie 2big Dock.

Disclaimer:  The Rescue Data Recovery Service is available for the following products: LaCie Rugged USB-C (2 years), LaCie Rugged Thunderbolt USB-C (3 years), LaCie d2 Thunderbolt 3 (5 years), LaCie 2big Dock (5 years), LaCie 6big (5 years), LaCie 12big (5 years), DJI Copilot (3 years).