User Adoption and Change Management: Focus on People.
New tools and processes are important - but if the end user does not accept or know them, projects can quickly fail. Digitization is more than just IT: Put people at the center. The introduction of new technologies represents a profound and complex change in the company. Change management and user adoption is about the interface between people and technology. It's about how to take users along on the journey to the modern workplace and ultimately achieve your business goals faster and better. We will be happy to accompany you on this journey and make your project a success. Put people at the center with us!
Advantages of change management at a glance:
- Your employees will be picked up and taken away. They understand why change is necessary and accept it.
- Your employees recognize and understand the goals and impacts of digital transformation and how they relate to your value chain.
- Your business goals (ROI) will be achieved faster and better if the new technologies are used as quickly and effectively as possible by as many employees as possible with all functionalities.
- Your IT department is relieved by significantly fewer support and helpdesk requests.
- Your employees feel heard, understood, and motivated, which increases their overall performance.The introduction of your new technologies will be more successful with parallel change management and will be more positively linked. Good experiences make future changes easier.
Why should you use change management in your company?
The aim is to keep your most important asset, your employees, productive and to enable them to handle newly introduced hardware and software. In a successful change process, the challenges and personal needs of the users are understood, awareness of the changes is generated, and digital sustainability is ensured. It is the users who decide on the success of a technology in the company. Because only if the new technology is accepted and used effectively, will it fulfill its real purpose, leading to more collaboration, more efficient working methods and thus the achievement of your business goals.
Which fields of application are there?
Accompanying change management is relevant for all types of change processes in companies. Depending on how far-reaching the impact of new technologies on daily workflows are and how many users are affected overall, individual solutions and packages of measures tailored to your needs can be considered accordingly. We methodically use established standards such as the PROSCI® Framework for Change Management. At the same time, however, all activities are always tailored to the individual requirements of your company or organization.
This is what the Bechtle Training Centers offer you.
We are your personal guide and strategic advisor on your path to digital transformation. In the sense of a holistic process, we support you in accompanying the human side of the change in parallel with the technical implementation and thus in carrying out a successful transformation at all levels.
Our procedure:
We provide you with a diverse and holistic portfolio within the topic complexes of change management and user adoption. All modules are realized within the framework of proven process models.
- We analyze and evaluate the status quo together with you.
- We define goals, strategies, and visions.
- We inspire your team for your project by creating awareness and implementing appropriate communication and marketing measure
- We pilot conceptualized measures and let your employees discover new technology step by step.
- In line with our motto "Helping people to help themselves", we conduct targeted coaching and key user training sessions or implement appropriate championship programs.
- We train and empower your users through training and innovative learning formats with our Bechtle Training Center.
- We address, support and coach sponsors, stakeholders, and executives in a targeted and individual manner.
- We not only proactively manage skepticism and resistance, but also derive optimization potential from them.
- We evaluate employee satisfaction and, above all, make successes visible.
Want to find out more?
Simply e-mail us at schulung@bechtle.com or call your local account manager. We’re happy to help.
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