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Operations Center – the customer interface.

Admin and management tasks make up the majority of daily operations. The Bechtle Business Operations Centre takes these tasks off your hands and frees up your IT staff. Our goal: To enable your enterprise focus on its core business again.

 

The operations centre provides solutions expertise and short reaction times. It performs defined service requests, standard tasks and monitors report processing.

Questions about our operations centre?

Simply e-mail us at info@bechtle.com or call us on +49 7132 981-1600. We’re happy to help.

 

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Your benefits:

  • Central point of contact for all incoming calls and monitoring reports
  • Increased availability and shorter reaction times with up to 24/7 service hours
  • High scalability and cost transparency
  • Performance of service requests and recurrent tasks
  • Top quality ensured by standardised ITIL processes
  • Services performed in Germany
  • Languages: English and German

 

 

Optional services:

  • IT infrastructure monitoring
  • Dedicated operations centre team
  • Can be combined with other managed IT-Services

 

 

 

 

 

 

 

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References.