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Bechtle Cisco Premium Service.
The new premium product.

Want to make room to grow your core business and spend less time thinking about your IT infrastructure?

Don’t have the resources to step in and perform major maintenance when disaster strikes?

 

As a Gold-certified partner for all Cisco architectures, we offer an extensive support package including troubleshooting and system recovery, all at a very attractive price.

BECHTLE – THE SERVICE PARTNER FOR YOUR CISCO INFRASTRUCURE.
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Bechtle Cisco Premium Service at a glance:
  • A single point of contact
  • Software deployment
  • Troubleshooting
  • Hardware delivery within agreed response times
  • On-site hardware exchange and system recovery through qualified technicians within the agreed service hours.

The Bechtle Cisco Premium Service package includes essential Cisco assurance plus additional service modules including:

TROUBLESHOOTING
+
ON-SITE TECHNICIAN
SYSTEM RECOVERY

Choice of 8×5 service with NBD response or 24×7 service with 4-hour response time (service provided across Germany, excluding islands).

 

 

CISCO SMARTNET SERVICE

PARTNER SUPPORT SERVICE

BECHTLE CISCO PREMIUM SERVICE

Single point of contact

Cisco TAC –

24 x 7 x 365 

Bechtle –

24 x 7 x 365

Bechtle –

24 x 7 x 365 

Language

EnglishEnglish, German

English, German

Troubleshooting

Software deployment

Hardware delivery

On-site hardware swap

System recovery

 

   

Download more information on available service options.
 
Bechtle Cisco Premium Service flyer.
zip Download

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