Katja Schoppmann

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In this series of blogs, we are looking at how the international corporation Metalomat (*name changed) actively drives change. To help, user experience and communications expert, Luisa Bruschinsky, has been giving us a look behind the scenes of her and her team’s work. In part one, we discovered how important change management is. The user must be the focus of attention every step of the way. Before any communication is sent, it must first be considered for whom it is relevant and which content is necessary. In part two, we will take a look at how to give employees identification and orientation in the digital day.

Over the last few years, many organisations have rethought their structures in order to fulfil the requirements of their employees. In order to enable remote work and flexible working hours, new tools and technologies need to be introduced and processes updated, which changes established work processes for employees. Everyone reacts to changes differently, which is why it is important to involve employees.

Creating an agile office and establishing flexible workplace solutions has jumped to the top of the agenda in many organisations. Adding to the pressure is the urgent need to advance the digitalisation of business processes. But in order to deliver what the market and employees expect, companies require an all new digital skill set.