1. Creating understanding.
As their first steps, companies should identify what opportunities the Modern Workplace offers and what it means to realise the Modern Workplace as part of a digitalisation strategy. It is necessary to hold a workshop to create a common understanding across departments.
2. The current situation.
The second step is to take a detailed look at the current situation in your enterprise, because the Modern Workplace is more than just an IT project. The requirements of management, departments, and users alike should be brought together with the challenges facing IT as far as possible. Examine the following points, among others:
- How do your teams currently work?
- Are you workers happy with the equipment?
- Can your employees work efficiently with the existing equipment?
- What methods do your employees use for collaboration?
- What tools and applications are currently in use?
- What problems are there?
- Have you started using Cloud technologies?
- What traditional business critical applications must continue to be used despite migration to the Cloud? (Keyword: hybrid infrastructure)
- Have your employees switched over to single-sign-on or are multiple-sign-ons part of their daily work?
- Is your corporate culture ready for modern working? (Agile working, flat hierarchies)
- Is training / change management required?
- Will management be on board with the Modern Workplace?
3. Develop a target scenario.
- What does the Modern Digital Workplace mean for your business?
- Does your in-house expertise have what it takes to implement this project?
- Has the Modern Workplace been thoroughly thought through? (Not just new devices, but also the requirements needed in terms of IT infrastructure, IT security, working methods, and processes are all key).
- How can collaboration be best shaped?
- What equipment needs to be made available to employees? (Devices, tools, applications...)
- What employee applications can be transformed? What applications can’t be? Why?
- How should the topic of IT security be handled going forward? How can a holistic security strategy be developed?
4. Compare where you want to be with where you are now.
- What gaps need to be closed?
- How far along is your company on the way to the Modern Workplace?
- Has your company already started using the Cloud, or ready to move to the Cloud?
- What benefits does introducing thoroughly modern working methods hold?
5. Develop a concept
The Modern Workplace can’t be introduced in a day. It’s important to bring into IT and business together and clearly demonstrate the benefits for both sides. The following sub-areas are key when implementing the Modern Workplace:
- Devices and device lifecycle management
- Performance and bandwidth
- Meeting rooms and collaboration
- Application-related, cloud-based workplace services
- Innovation and new technologies
- Culture, change management, and user training
Develop use cases and show these to and discuss these new forms of collaborations and your vision for the Digital Workplace in your business with the appropriate figures. Begin with project marketing and take the user along for the ride using many channels of communication, including a continual, target-group-oriented training programme.
Creating a Modern Workplace is a complex task. The capacity of in-house IT personnel is generally stretched beyond its limit. Other company areas involved in the transformation are also over-burdened with tasks. Without external partners and service providers to bring their expertise to this field, transitioning to a new workplace structure is virtually unachievable.