Since 2014, the Global IT Alliance, or GITA, has brought together IT partners from every continent who pursue the same standards of support, quality and reliability. Each of GITA’s nine members has committed to a shared goal of providing high-calibre services.
The aim is not only to bridge time zones, language barriers and different currencies, but also to successfully navigate foreign cultures. GITA is an exclusive network that benefits its members, vendors and, above all, customers.
Potential GITA partners are evaluated through a meticulous selection process. An initial pilot project gives the company an opportunity to prove itself on various criteria such as portfolio, service quality, its online shop and business processes.
The first company to clear this hurdle was US provider Connection in 2014. Today GITA spans the entire globe: Atea in Scandinavia and the Baltic states, Compucentro in Mexico, Connection in the USA, Data#3 in Australia, Datacentrix in South Africa, JBS in Japan, JOS in Hong Kong, Macau, Singapore and Malaysia, Lexel in New Zealand, and Microware in Brazil.
“We’re always looking for new, solid partners who are a good fit for us as determined by our customers’ needs,” states James Napp, Managing Director of Bechtle direct UK and responsible for GITA. Strategic cooperation with partners in and beyond Europe is a major step along the way to reaching Bechtle’s Vision 2020.
By 2020, we’ll achieve 5 billion euros in revenue and a profit margin of 5 percent through the dedication of 10,000 employees.
Become the leading IT partner for private and public-sector customers.
Achieve full market coverage throughout the DACH region.
Become the top e-commerce provider in Europe.
Continue expanding our international business in Europe and beyond.
“When we started out, we wanted to make sure that we had a partner that acted like we did, that went the extra mile for their customer, and it was clear to us that Bechtle did. That provides us with the ability to really focus on the customer service aspects of things and not worry about what’s going on in the back-end, because our companies are so similar.”
Vice President Global Alliances, Connection
Published on Sep 16, 2016.