Today, companies expect their IT partners to have not only a deep understanding of IT systems, but also of IT services and business processes. They look for IT consultants with a comprehensive understanding of the business. This is exactly what the Bechtle IT business architects are trained in. They highlight the ways that information technology can support a company’s business goals. In addition to comprehensive additional training, their tool is a framework that records the IT systems in companies: the Bechtle IT map.
The aim is to document the infrastructure—which consists of individual solutions, standard applications and various hardware components—to understand the dependencies of IT services and business processes and optimise them if required. The key question is, however: Is the IT infrastructure is equipped to handle the demands of the future?
With the help of Docusnap software, the Bechtle experts record the complete IT infrastructure of the customer in the first step. Taking inventory determines which and what status of IT elements are in the architecture. In the second step, the dependencies between individual IT assets, services, and business processes are identified. This is what the company’s IT map is based on. It makes the actual situation transparent and forms the basis for the IT roadmap for the coming months or years. “Our IT business architects advise the customers in strategic IT decisions and work on holistic solutions which bridge the gap between IT and the business. The IT map is the perfect foundation for targeted investments in sustainable and future-proof IT,” says Bernd Krakau, Chief Business Development Officer (IT Services) at Bechtle Systemhaus Holding AG.
The result documents the existing IT infrastructure quickly and fully along with all interdependencies and presents this as a clear overview.
With the IT map, managers know what the current IT climate is actually like and where it’s going in the future.
Technology's improving performance is constantly opening up new areas of application. This also means that IT must react to the quickening pace of change in markets and business process. Requirements like digitalisation, IT security, IT compliance, and IT risk management compound matter. With many routes come many options. It is the job of the IT managers to translate the permanently changing requirements of the business into functioning IT systems. In order to do this they need to know where everything is, what their abilities are and where they want to go. The IT map is there to provide the necessary orientation.
This approach has been proven to work not only for large companies—mid-sized companies with a heterogeneous IT infrastructure can also benefit from architectural advice. The more complex the requirements, the higher the IT investment and the more important IT is to reaching business goals, and the more worthwhile it is to use an IT business architect. “They analyse the existing processes, gain insight into the business requirements and map out the IT infrastructure. Based on this, they develop a target architecture tailored to the customer along with a development plan for the company’s IT,” explains Bernd Krakau.
This architectural approach helps to make dependencies between systems noticeable, to realise saving potentials by reducing unused resources, as well as to restructure established IT processes and make them more efficient. The IT business architect has another job, too—the importance of which can’t be underestimated if the project is to succeed: the role of moderator and intermediary between the departments involved. Vested and isolated interests aren’t a priority for the IT business architects, only the success of the project as a whole. “With the Bechtle IT map, IT decision makers can lead their department into the centre of the business processes—and towards the IT of the future. They show companies the path to maximum technological support in reaching their business goals”, says Bernd Krakau.
Bechtle has a qualification programme at its disposal and currently has over 20 certified IT business architects.
Published on Sep 6, 2016.