cw51_1440x400_high-performance-fr

Interview

Introducing our HPC team—on-hand offering support for your projects every day.

 
Antoine Huette,
Solution Specialist HPC & AI
Hello Antoine. Tell us a little about yourself.

Hello! I’m Antoine and I’m 31. I was born in Amiens and studied systems and network technology there. My first job after co-operative university was at an SME in Seine-et-Marne specialising in high performance computing, where I was able to collect initial experience in the field. Unfortunately, this company closed after three years and that’s when I made the move to Bechtle.

How long have you been with Bechtle? And what made you choose Bechtle in the first place?

I started here in February 2018 when I was offered a position in the newly founded HPC business unit.

I had never heard of the company before, but looking back I can say it was definitely a good decision, both on a personal and professional level.

Can you tell us something about your role within the HPC team? What support do you provide John?

I am, first and foremost, an engineer for services that require the expertise of a qualified professional.

This can be anything from a simple workstation installation to integrating turnkey HPC clusters. It’s a job that requires a lot of expertise in different fields such as systems, networks, storage and security.

Most services are delivered at our customers’ premises, but others can be deployed remotely.

I’ve been working in pre-sales since the start of the year and support John in handling the requests that come into the unit as well as with creating the technical documentation required for RFPs. This allows me to get a feel in particular for the commercial side of the job and get on board with projects a little bit earlier on in the process than before.

The rest of the time is spent on training and keeping on eye on technical developments to enable us to keep with the rapid pace at which things are changing in the industry.

What support do you provide customers?

Generally speaking, we are by the customers’ side over the course of the entire project.

  • From initial discussions to be in a position to offer them solutions that best meet their needs.
  • If this is required by the customer, we create a document that breaks down the scope of services and the solution’s overall configuration, which they can then validate against their needs.
  • The customer is kept up-to-date on the progress over the course of the installation and if there are any issues, we can get in touch with our numerous partner contacts.
  • When it comes to larger installations (e.g. HPC clusters), we provide the customer with extensive documentation which describes every hardware and software component and explains how they are managed.
  • Last but not least, customer services is on hand should the customer have an issue or need some advice. We are always happy to help via e-mail or phone.

When it comes to the services on offer, I tend to be responsible for integrating a solution, both in terms of hardware (installing IT racks, cabling, etc.) and software (installing OS and enterprise applications, management and monitoring tools, etc.) I sometimes help with carrying out audits and consulting customers when it comes to implementing or developing their system.

Tell us a little about the last project you worked on.

The last big project I was involved in was reinstalling an existing HPC cluster for a customer in Paris.

The customer had to rebuild everything from scratch to make sure they have a solid foundation with the latest versions, which meant we had some work to do, first installing the admin server, which manages the entire cluster, and then the individual compute nodes that are provisioned by tools installed on the admin server. Thanks to these tools, the customer has standard OS image to hand that includes the software and configurations required for the seamless operation of the cluster.

The project took a week to complete and the customer was absolutely happy with the results.