A doer with a vision – Who is Arnaud Machus?
Arnaud Machus wears the commitment and vision of the chamber on his sleeve, and you can tell that he’s proud to represent the region’s 120,000 craftspeople. First set in motion by his predecessor, the DAAS initiative is a passion project of his and has quickly captured the attention of the institution’s decision makers. The aim was clear right out of the gate—to free up time and resources by outsourcing the management of hardware and enabling a better focus on supporting the users who have the back of the region’s tradespeople.
Zooming in to Device as a Service (DAAS) – A revolution in IT management.
Bechtle’s DAAS offering redefines the way organisations manage their device fleet. It’s not just about the way they buy products, but about an integrated, end-to-end solution that includes hardware, essential accessories, and a whole ecosystem of related services. In this way, customers can be sure their users get the best possible performance with a harmonised selection of accessories for an optimal user experience.
HP devices proved to be an excellent choice for the trade chamber, delivering tailored performance for specific user needs, along with powerful tools such as HP’s TechPulse platform. The synergies that exist between HP hardware and Microsoft software have drastically simplified the transition to a modernised and efficient environment.
Another key benefit of DAAS lies in well-oiled logistics, explains Arnaud. It only takes 24 hours to replace defective hardware, which is a big plus for workers at remote sites. For Bechtle, fast response and turnaround times are part and parcel of its commitment to customer satisfaction and help guarantee unparalleled service continuity.
Financial flexibility and social responsibility – Two pillars of success.
Arnaud Machus also highlights the strategic rethink in accounting that turned IT into an operating expense (OpEx), which has enabled the chamber to invest in cutting-edge equipment without compromising the organisation’s financial stability. This added flexibility, combined with the operational efficiency of a DAAS model, has been a huge selling point.
What’s more, Bechtle’s DAAS solution has helped the trade chamber advance its CSR agenda with a carbon-neutral device fleet that supports the organisation’s sustainable development goals. The twin benefits of CSR and DAAS rolled into one solution is something that has resonated strongly with the chamber’s management team and decision makers.
The collaboration with Bechtle has already proved invaluable and is set to become a staple going forward. With Bechtle’s help, the roll out of no less than 500 workstations turned out to be a fast and highly efficient operation that surpassed the expectations of the Chambre de Métiers et de l’Artisanat. Right now, Arnaud Machus is eager to extend the DAAS way of IT device management across his organisation, including devices issued to vocational trainees.
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Bechtle’s Device as a Service offering is a great choice for organisations with a small workforce. By freeing up time and resources, it has allowed the CMA in the Hauts de France region to strengthen its focus on supporting employees and growing the organisation, and to follow a clear vision for the future.
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