Bechtle Hosting & Operations offers 24/7 IT support and operations services with a focus on Managed Service Desk, Managed Cloud Services, Managed Workplace, Managed Data Centre and Managed Network & Security. All services are provided remotely from Neckarsulm, Bochum and Friedrichshafen.
Locations:Neckarsulm (headquarters), Bochum, Dortmund and Friedrichshafen
Founded in:June 2007
Managed Cloud Services (IaaS, Managed O365, Managed Azure), Managed Service Desk for IT users (1st and 2nd level), Managed Workplace (client management, software distribution, software packaging, endpoint security, mobile device management, application & desktop virtualisation), Managed Application (data bases, file & print services), Managed Data Centre (servers, operating systems, storage, endpoint security, hyperconverged, monitoring, backup, 24/7 operations centre), Managed Network & Security (firewall, LAN, WLAN, mail security, web security, load balancing, etc.), Managed Installation in the Bechtle installation centre (installation services for clients, tablets, servers, network components and server racks incl. cabling)
1st and 2nd-level service desk for IT users, client management, remote management for servers (file, print, mail, backup, virtualisation, terminal services, database), remote management for networks (access, core, data centres, WLAN), remote management of firewalls, e-mail security, web security, intrusion prevention, authentication, end-to-end solution for SMBs (infrastructure, migration and operation), infrastructure and IT operation services based in the Bechtle Cloud (usually via the Bechtle data centre in Friedrichshafen), clients and server installation services, inventory and recycling of old devices (Bechtle installation centre)
Custom-tailored services through flexible modules, managed data centre (IT operation services for customers’ data centres), 24x7 IT control centre, detailed monitoring (hardware, operating systems and applications)