Bechtle Helpcenter

Bechtle Help Centre

What is a shopping list?

Shopping lists can be used to put together a selection of products and to easily order recurring items. There are different kinds of shopping lists depending on user type. By default, only you can view and edit your own shopping lists. Under ‘View’, you can make your shopping lists visible to your other platform users. You can use ‘Edit’ to determine if other users can make changes to your shopping lists.

Find answers by topics.

What type of content does our platform offer and who can shop at Bechtle.


Where you can find your order history, track, cancel or modify current orders, and set order limits for users.

Shipping and delivery

Find information on delivery times, delivery notes, shipping addresses, shipping costs, and tracking.


Everything you need to know about comparing products, managing shopping lists, finding optional or required accessories for a product or different product models, placing your order, and more.


Information on payment options, online payments, vouchers, invoices and managing your invoice addresses.

My account

All there is to know about managing your data and account settings, users, shopping lists, authorisation flows, addresses, cost centres and payment methods.

Shopping basket

All the functions your shopping basket offers explained.

Returns and refunds

Need to return a product? Find out how here.


All the ways to get in touch with us for personal advice and things to know about our online advice service.