
DAAS ensures ROI
Our solution includes multiple services in a single contract, with transparency and predictable costs. This increases the Return on Investment (ROI) for your organisation. These services include:
- Insight into your costs: the monthly costs are predictable and transparent. No upfront investment.
- Relieving the burden on your IT department through comprehensive support in terms of device management, lifecycle management and incident management. This changes the IT department’s operational role to a more managerial one and ensures you have more time to work on large IT projects, such as making organisational processes more efficient.
- Increased predictability of the lifespan and incidents per device thanks to proactive monitoring (only applicable to DAAS Compute). This means that your employees are subject to less downtime, therefore increasing productivity.
- Our Bechtle Helpdesk where tickets can be created 24/7. IT employees are increasingly difficult to find. Our helpdesk is always ready to support your IT team. We take on time-consuming tasks, so that your IT team can focus on what really matters.
- Delivering devices that are configured to specification and ready-to-use, at the office or directly to employees’ homes.
- Environmentally friendly and GDPR-compliant disposal of end-of-life devices.
- Employees always have the latest and functional devices available, and benefit from support.

Trade-in service
We help your organisation to sell end-of-life devices so that you can reinvest the residual value into purchasing new devices.

Lower maintenance costs
- Thanks to proactive monitoring (only applicable to DAAS Compute), up to 60%* of incidents can be predicted and therefore prevented. For example, by checking the battery capacity and motherboard performance, we can decrease the chances of defects occurring and therefore reduce maintenance costs. As you always use the newest devices, you always maintain the advantages of warranty.

Use model
The proactive monitoring gives you insight into the use of each device (Only applicable with DAAS Compute). This means that you can quickly see which device is being used above or below capacity.

More time for your IT department
With DAAS, we take on the management of hardware to unburden your IT department. Standardisation can limit the rapid growth of devices within your organisation, while also ensuring continuity in service provision. DAAS keeps everything manageable.

Less downtime, higher productivity
With access to the swap-service, your employees can make use of the newest devices, leading to more uptime and increased productivity. Our swap-service ensures that you will have a new device available to you within 24 hours of reporting a defect.

From CAPEX to OPEX
By changing the cost model, you will have better insight into your expenses. Capital Expenditures (CAPEX) of organisations represent big purchases that are meant for long-term use. Operating Expenditures (OPEX) are the day-to-day expenses made by an organisation to keep it operational. By employing OPEX, you always have an overview of your expenditure. On a monthly basis, you pay a specific amount that always remains the same. There are no upfront investment costs with DAAS.