HP 5-year Active Care including NBD on-site service incl. Defective Media Retention
Highlights:
- Predictive device status analysis (thermal status, hard drive, battery and BIOS/firmware updates)
- Proactive ticket opening in the case of repairs
- Dedicated hotline (priority service)
- Extended telephone support hours: 24 x 7
- Central point of contact (from case opening to closing)
Please refer to the manufacturer's service description for details.
Please note: This eCare Pack may only be purchased within 90 days of hardware purchase.
