Jabra Engage Serie

Jabra headsets for call centres.

The Jabra Engage series.

 

More and more companies are switching to flexible and hybrid work models, but concerns about security are growing, with employees making confidential phone calls from their own four walls. Jabra Engage series headsets with different wearing styles provide comprehensive protection for data. Jabra can contribute to keeping confidential calls confidential, no matter where your team is working from.

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  • Innovative Engage+ Software offers intelligent call analysis in real-time
  • The ultralight design and ear cushions with unique maze-shaped pattern reduce pressure on your ears and offer first-class wearing comfort
  • The inline control unit lets you answer, mute, or adjust the volume
  • Built-in busylight

ENGAGE 40

Jabra Engage 50
  • Ideal for long conversations at your desk
  • Wired digital headset
  • Lightweight for all-day comfort
  • Designed for longevity
  • Passive noise suppression


 

 

ENGAGE 50

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  • Compatible with all leading contact centre platforms and virtual meeting apps
  • Call analyses in real-time improve call quality
  • Ultra-light, but durable, comfortable and elegant,
    with three years warranty
  • Built-in busylight

 

ENGAGE 50 II

  • Wireless DECT range of up to 150 m
  • Beats the highest DECT security level C
  • Lightweight for all-day comfort
  • Compatible with all leading UC and contact centre platforms, MS Teams
     

ENGAGE 55

Jabra Engage 65
  • Ideal for long conversations with wireless freedom
  • Up to 13 hours of battery life
  • Designed for longevity
  • Passive noise suppression
  • Base station with one-touch buttons
     

ENGAGE 65

Jabra Engage 75
  • Ideal for long conversations with wireless freedom
  • Up to 13 hours of battery life
  • Designed for longevity
  • Passive noise suppression
  • Base station with touchscreen
     

ENGAGE 75

Engage+

 

Engage+ is a new live feedback widget for the Engage 50 II and 40. It offers real-time notifications, so you can really focus on customers and take action to improve the call experience throughout the call.
 

Download now

Engage+

 

Engage+ is a new live feedback widget for the Engage 50 II and 40. It offers real-time notifications, so you can really focus on customers and take action to improve the call experience throughout the call.

 

Download now

 

CALL DURATION.

Play your own game.

The call duration feature in Engage+ keeps track of how long you have been on each call and notifies you when you exceed your targets for Average Handling Time.

CALL DURATION.

Play your own game.

The call duration feature in Engage+ keeps track of how long you have been on each call and notifies you when you exceed your targets for Average Handling Time.

INTERRUPTIONS.

Pick your moment.

Engage+ monitors how often you interrupt the customer and lets you know instantly when it gets a bit much, so they can take action straight away and make sure they’re not being that person.

INTERRUPTIONS.

Pick your moment.

Engage+ monitors how often you interrupt the customer and lets you know instantly when it gets a bit much, so they can take action straight away and make sure they’re not being that person.

LONG PAUSES.

Don’t keep them hanging on.

Engage+ keeps track of pauses, including when you are muted, and alerts you when you pause too long or too often.

LONG PAUSES.

Don’t keep them hanging on.

Engage+ keeps track of pauses, including when you are muted, and alerts you when you pause too long or too often.

MUTE.

“You’re on mute”.

Engage+ instantly lets you know when you’re trying to talk while muted, so you won’t have to remember everything you just said.

MUTE.

“You’re on mute”.

Engage+ instantly lets you know when you’re trying to talk while muted, so you won’t have to remember everything you just said.

MICROPHONE POSITION.

Everything in its right place.

With the microphone position feature in Engage+, you will know when something isn’t quite lining up.

MICROPHONE POSITION.

Everything in its right place.

With the microphone position feature in Engage+, you will know when something isn’t quite lining up.

BACKGROUND NOISE.

Now you hear it (now they don’t).

And when things do get too much for the microphones to handle, Engage+ lets you know straight away, so you can move to a quieter spot.

MICROPHONE POSITION.

Everything in its right place.

With the microphone position feature in Engage+, you will know when something isn’t quite lining up.

 Jabra Direct.

 

An integrated software solution with a whole range of features for your headsets. Manage your firmware, software updates to:

 

  • Facilitate user acceptance
  • Reduce the time time needed for installing the headsets
  • Optimise the call experience for customers
  • Keep your Jabra devices up-to-date with the latest firmware.

Jabra offers a uniform, intuitive interface.
Download it free today:

 

Download here

 Jabra Direct.

 

An integrated software solution with a whole range of features for your headsets. Manage your firmware, software updates to:

 

  • Facilitate user acceptance
  • Reduce the time time needed for installing the headsets
  • Optimise the call experience for customers
  • Keep your Jabra devices up-to-date with the latest firmware.

Jabra offers a uniform, intuitive interface.
Download it free today:

Download here

 

Jabra Sound+.

Engineered to personalise your sound. The Jabra Sound+ app delivers sound that is perfect for the environment you are in—no matter where that is.

  • Personalised sound that adapts to your environment
  • Configure your sound with Sound+
  • Choose your preferred choice assistants from Amazon Alexa, Siri, Google Assistant and more.

Download here

Jabra Xpress.

Jabra Xpress is a software solution for IT experts to manage Jabra USB devices remotely using a range of intelligent tools. Jabra Xpress offers:

  • Easy mass deployment
  • Intelligent asset management
  • Agile maintenance

To drive UC acceptance and maximise the ROI on your Jabra headsets, download Jabra Xpress from jabra.com/xpress today.

Download here