Supporting operational continuity in manufacturing.

A manufacturing company operating in Portugal, with around 300 computer-based workstations, needed a solution that would help maintain operational continuity across its daily operations.

As the organisation evolved, ensuring information availability and process efficiency became increasingly important. This required reliable tools designed for demanding environments, complemented by the accessories and support services needed to keep them performing at their best.

To support the company’s growing operations, we focused on three key priorities:

1. Ensure devices are always ready for use across multiple shifts, helping to minimise interruptions.

2. Provide teams with rugged, ergonomic tools for demanding environments and intensive all-day use.

3. Enable fast, reliable access to information through efficient data capture and support for critical business processes.

Working closely with Zebra Technologies, Bechtle delivered a complete package of mobile devices, accessories and support services designed to support day-to-day operations.

• Zebra MC3300ax and MC3400 mobile computers for real-time inventory management and stock tracking.
• Spare batteries, chargers and power cables to keep devices running across multiple shifts.
• Cases and screen protectors to improve durability in humid and dusty environments.
• Wrist straps and shoulder straps for more comfortable use throughout the working day.
• DS2208 scanners for barcode scanning on products, packaging and documents.
• ZT411 printers for producing labels used to identify and track products, batches and packaging.
• Zebra OneCare Essential for specialist support in the event of device damage or hardware failures.

Real-time access to information and improved traceability through efficient data capture and durable labels for identifying products, batches and packaging.

Greater operational continuity through spare batteries and charging accessories that help minimise interruptions across multiple shifts.

Improved user satisfaction and productivity through ergonomic accessories that make devices more comfortable to use and carry.

Extended device lifespan through a combination of rugged hardware and protective accessories designed for demanding environments.

Simplified repair and service management through Bechtle’s Sales Support team, which coordinates Zebra OneCare cases from initial request to device return.

This project demonstrated the importance of aligning technology with both user needs and real-world operating conditions. By combining mobile devices with the right accessories and support services, teams are better equipped to meet the demands of day-to-day operations.

Designed for demanding environments and focused on operational continuity, this approach provides a solid foundation for supporting current requirements while remaining ready for future growth.

Bechtle will continue to support the organisation’s journey by helping it keep pace with technological developments and equipping teams with the tools they need to work efficiently and productively.