Orders

From placing your first order to tracking and managing complex procurement processes – bechtle.com offers a wide range of order-related features for business customers. Whether it’s framework agreements, cost center allocation or export options: the platform helps you process orders efficiently and stay in control at all times.

Where can I find my orders?

You can find your orders under the heading 'Products & Purchasing' in your account. You can see the details and current status of each order. Learn more

How can I track my orders?

Processing: We have received and are now processing your order. Delayed: The carrier has informed us that the previously announced delivery date cannot be met. You can see the new delivery date in the order details. In transit: Your order or a partial delivery is on its way to you. For details, please refer to the tracking information. Complete: Your order has been delivered. Learn more

Can I set order limits?

Yes. You have granular control over who can spend how much per order or individual item. Simply set a maximum per-order and per-product price for each user in their user type. Learn more

Can I cancel or modify my order?

Yes, for some of our customers we offer the possibility to cancel the order up to 10 minutes after receipt of the order. You will then find this directly in the order. If you have any questions, please contact us via the blue communication box at the bottom right of the screen. Learn more