Pillar Services the Core Areas mainbanner

Services:

The Core Areas.

 

Edit Pen Icon
Consulting & Solution Design.
administration Icon
Delivery & Implementation.
Support Icon
Support & Managed Services.

Consulting & Solution Design.

At every level in business, there are choices to make. Client, infrastructure, software applications, on-premise or cloud, and so on...

Taking the time to understand, evaluate, and form strategic plans around these areas can be overwhelming and can soon lead to poor decision making. This is where we come in.

We work with customers by providing consultancy services that focus on the overall goals of the business. From simple hardware solution design to a complete IT transformation, we’ve got it covered. Regardless of what you need, we will provide a simple, customised proposal with clear steps for you to take, at your pace.

Our areas of expertise.

ServiceDesk–ITSupportTicketing Icon
Transformational Consulting.
Hand with statistics Icon
Assessment Engagements.
Edit Icon
Design  Services.
List view active Icon
Planning Workshops.
Examples of where we can help.
Examples of where we can help.
  • IT strategy
  • IT architecture
  • Cloud computing
  • Hyper converged infrastructure
  • Hardware lifecycle management
  • Software management
  • BI and analytics
  •  Business systems
  • Data governance
  • Data storage
  • Document management
  • Cyber security
  • AI, IoT and RPA
  • Modern workspace
  • Business continuity and disaster recovery
  • Networking and mobility
  • and more...

Delivery & Implementation.

Deploying any new solution, hardware or software requires planning and time.

Planning the logistics whilst maintaining business as usual can be difficult. In many cases we see delays to implementation and then a knock on as the benefits take longer to come to fruition.

Whether you need extra resource to fill the gaps or help ensure a project stays on track, our best practice services can help.

Our areas of expertise.

administration Icon
Professional Services.
Over 13000 colleagues Icon
Resources Management.
Digitale Transformation
Design Services.
Managed Services Icon
Project Delivery Services.
Examples of where we can help.
Examples of where we can help.
  • Enterprise networking implementations
  • Device deployment
  • Application implementation
  • Security
  • Collaboration and unified communications
  • Physical infrastructure installations
  • Data migration
  • Hardware lifecycle
  • Infrastructure implementation
  • Document management
  • Relocation
  • Personnel resourcing
  • End user compute build
  • Software asset management
  • Project management
  • Training

Support & Managed Services.

How do you ensure your resources are best utilised? As the demand on IT increases to support the core functions of the business, whilst developing strategy and managing transformation, it’s not uncommon for key projects to fall behind.

This is where our specialists come in. With a 30+ year history, we support over 1 million customer systems ranging from end user devices to data centre infrastructure.

With multi-vendor support, we are able to provide services that augment your internal resource, or even take ownership of part or all of your support network. Our mission is to help you streamline these functions and ensure they are provided in a cost-effective way.

Our areas of expertise.

Security Services Icon
Warranty Support Service.
Eye visible Icon
End User Services.
Create contact Icon
Reactive Support.
Webinar Icon
Managed & Monitored Support.
Examples of where we can help.
Examples of where we can help.
  • Helpdesk, service desk and end user support
  • Disaster recovery (DraaS)
  • Backup (BaaS)
  • Document management solutions
  • Software licence management
  • SDWAN, managed firewalls and managed WiFi
  • Data and database management
  • Managed workspace - managed meeting rooms
  • Resourcing as a service
  • Hardware support
  • and more...