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What is Copilot Chat?

Copilot Chat is available to Microsoft business users and is a secure, AI‑powered chat experience that helps employees find information, get answers fast, and take action—all within the Microsoft environment they already use.

The features you can use depend on whether your admin has assigned you a Microsoft 365 Copilot add-on license.

Built on Microsoft’s AI models and grounded in organisational content, Copilot Chat supports everyday work tasks such as researching topics, summarising information, drafting content, brainstorming ideas, and answering business questions.

Why Copilot Chat?

  • Work faster, with less effort
    Get instant help with writing, researching, summarizing, and problem‑solving—so you can focus on higher‑value work.
  • Use AI safely at work
    Copilot Chat respects enterprise security, compliance, and privacy. Your data stays protected within Microsoft’s trusted cloud.
  • Works the way you work
    Access Copilot Chat directly within Microsoft tools, using natural language— no technical expertise required.

What can Copilot Chat help with?

  • Answer workplace questions
    “What’s the latest update on our project?” “Explain this concept in simple terms.”
  • Create and refine content
    Draft emails, proposals, FAQs, and summaries in seconds.
  • Summarise information
    Turn long documents or meeting notes into clear, concise insights.
  • Generate ideas
    Outlines, talking points, or options to move work forward.
  • Learn & explore
    Get clear explanations of topics, industry trends, or new tools.

Built for trust and security

  • Your prompts and responses are not used to train public AI models
  • Follows Microsoft’s enterprise‑grade security and compliance standards
  • Honors organisational access controls and permissions

Who is Copilot Chat for?

  • Employees who want faster answers and less manual work
  • Teams looking to improve productivity and collaboration
  • Organisations seeking safe, scalable AI adoption

Get started.

Copilot Chat is available within your Microsoft ecosystem—ready to support your work from day one.

Ask. Create. Solve.

With Copilot Chat, work moves smarter and faster.


Copilot Chat and Microsoft 365 Copilot - How they work together.

Copilot Chat and Microsoft Copilot for Microsoft 365 are complimentary:

  • Copilot Chat offers broad, safe AI access across the organisation
  • Copilot for Microsoft 365 delivers maximum value for users who live in M365 apps and need AI grounded in their work context

Many organisations start with Copilot Chat to enable AI at scale, then add Copilot for Microsoft 365 licenses for priority roles and teams.


Please reach out to your Bechtle Account Manager for further information and support.