With 16 stores spread across Switzerland and two e-commerce sites, Bongénie’s compact IT team faces significant challenges. Whether it’s managing their sophisticated POS systems that enable fast and secure transactions, requiring a reliable and highly available IT infrastructure, or technical projects related to maintaining their IT environment, Bongénie’s teams rely on our Bechtle Experts for their technical projects. These include migrating to Windows 11, upgrading HPE Simplivity servers, and leveraging our expertise in Veeam backup solutions and CSP, allowing them to handle everything seamlessly.
The solution.
«We rely on Bechtle’s services for both recurring tasks and dedicated projects, and we can handle them simultaneously thanks to the expertise and professionalism of Bechtle’s Experts. With a monthly status update with our key contact, we can ensure regular follow-up and involve the relevant people in each of our meetings. We particularly appreciate the proactive approach of Bechtle’s teams, who suggest technology monitoring topics and always involve the right experts.
The great flexibility of Bechtle’s teams allows us to benefit from their expertise at the right time, enabling more efficient production while avoiding pitfalls. This saves us valuable time in areas where we have only partial expertise. This is how we have successfully completed many joint projects. Moreover, since we have known each other for many years, our teams work together seamlessly, becoming operational more quickly, especially due to technology monitoring and experience sharing, thus avoiding any discovery phase». Vincent Stoupy.
For over a decade, we have placed our complete trust in Bechtle for the support of our projects, whether they concern infrastructure, workplace security, or IT. Thanks to Bechtle’s unparalleled expertise, we benefi t from tailored support that allows us to stay at the forefront of technology and quickly implement innovative projects. Their approach is based on a privileged human relationship, with attentive listening and impressive responsiveness from all their experts. This collaboration enables us to carry out our projects autonomously while benefi ting from their constant support.
Vincent Stoupy, IT Director Bongénie, Brunschwig & Cie.
Benefits.
«Our relationship with Bechtle is based on an exemplary model, where the provision of appropriate resources in a timely manner is crucial. More than just a partner, Bechtle is proactive and considers our input in our decisions and the evolution of our strategy. This collaboration is beneficial for both parties, allowing us to grow together and avoid dead ends. Through proactive monitoring, we prepare our strategic plan with a long-term vision, ensuring the sustainability of our relationship. Our challenges and complexity stimulate both our team and Bechtle’s experts, fostering a constant exchange of skills and strategic discussions. Mutual trust and attention to dialogue and human interaction are the keys to our success.» Vincent Stoupy.
Partners.
