Challenge.
Coop Pronto aimed to future-proof its network infrastructure to seamlessly support the demands of modern business processes, such as the use of cloud-based cash register systems, contactless payment systems, and digital loyalty programs. The priority was a flexible, high-performance, entirely fiber-optic-based solution that ensures near 100% availability to secure innovative and stable operational processes. At the same time, it was crucial to create an architecture that remains scalable for future business requirements and technologies without disrupting ongoing processes. Security, performance, and maximum efficiency were at the core of the project.
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Solution.
By opting for an SD-WAN solution based on HPE Aruba Networking, Coop Pronto implemented a modern network infrastructure that combines stability, security, and flexibility. The new architecture ensures fully redundant connectivity for all locations. Thanks to the combination of business fiber-optic connections and mobile 5G service, a site availability of 99.95% is achieved, providing a reliable foundation for data-sensitive applications. The 5G access not only serves as a backup but can also be used in parallel with the fiber-optic connection, ensuring maximum fail-safety and flexibility.
A key element of the solution is the multi-provider strategy, which reduces dependency on individual providers and significantly enhances fail-safety. Cyberlink handled the comprehensive connectivity of all 334 locations with a business fiber-optic service and a 5G mobile access setup, including the router, SIM card, and proactive signal monitoring—laying the foundation for a highly available network infrastructure.
The solution is further enhanced by the cloud-based management platform Aruba Central, which enables centralized management of all locations, consistent implementation of policies, and real-time network analytics. The integrated SD-WAN technology from HPE Aruba Networking also enables intelligent traffic management, prioritizing critical business applications while ensuring particularly reliable operations.
The solution is operated by Bechtle under a 7x24-hour SLA, ensuring continuous monitoring, rapid response times, and maximum availability. This provides Coop Pronto with the necessary assurance that all critical business applications run reliably around the clock.
After a carefully planned proof of concept and a successful pilot phase, the rollout to all 334 locations was smoothly executed. The result is a future-proof network architecture that not only meets current requirements but can also flexibly adapt to new business needs.

Thanks to our collaboration with Bechtle and HPE Aruba Networking, we have built a modern, cloud-based network infrastructure that optimally supports our digital business processes. The centralized management via Aruba Central and the high availability provided by the SD-WAN solution ensure maximum stability in our day-to-day operations. Cyberlink has also delivered excellent results as part of the project, with their solutions and their pleasant, straightforward approach to work.
Hasan Akzorba, Head of IT Services, Coop Pronto
Business benefits.
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Highly Available Network Infrastructure: Fiber-optic and 5G services ensure a site availability of 99.95% with complete fiber-optic deployment at all locations within a short time frame.
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Flexibility with a Multi-Provider Approach from a Single Source: Reduces risks and ensures network stability.
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Centralized Cloud Management with Aruba Central: Enables simple, cross-location management and transparent real-time analytics.
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SD-WAN by HPE Aruba Networking: Optimizes the prioritization of business-critical applications and improves performance.
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Scalable Design: Allows for simple and cost-efficient expansion at new locations.
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Strong Performance: Optimized connections ensure stable operations for all business-critical applications.
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Sustainable Planning: Establishes a reliable foundation for future technological advancements.
With this comprehensive solution, Coop Pronto is well-equipped to efficiently address current and future challenges posed by digitalization.
About our customer Coop Pronto.
Coop Pronto AG is a subsidiary of the Coop Group, specializing in convenience and mobility. The company operates 324 Coop Pronto shops across Switzerland, 260 of which are combined with Coop gas stations. With a proven franchise concept and continuous network expansion, Coop Pronto offers fresh products daily and a wide range of items for people on the go. In addition to operating gas stations, Coop Pronto AG manages the procurement and distribution of fuels and heating oil. Headquartered in Allschwil, the company directly employs approximately 150 staff and creates a total of around 5,900 jobs within its entire franchise system. coop-pronto.ch