Bechtle Helpcenter

Bechtle Help Centre.

Questions? Find the answers in our Help Centre.

What type of content does our platform offer and who can shop at Bechtle.
Everything you need to know about comparing products, managing shopping lists, finding optional or required accessories for a product or different product models, placing your order, and more.
All the functions your shopping basket offers explained.
Find information on delivery times, delivery notes, shipping addresses, shipping costs, and tracking.
Information on payment options, online payments, vouchers, invoices and managing your invoice addresses.
Need to return a product? Find out how here.
Where you can find your order history, track, cancel or modify current orders, and set order limits for users.
All there is to know about managing your data and account settings, users, shopping lists, authorisation flows, addresses, cost centres and payment methods.
All the ways to get in touch with us for personal advice and things to know about our online advice service.