The Challenge.

Forsters LLP’s key challenge was finding a partner who could provide greater clarity, confidence, and forward-looking guidance across their Microsoft estate. They wanted to improve cost efficiency, enhance support quality, and gain access to consultancy-led expertise to ensure their technology investments were fully optimised. Ultimately, Forsters LLP sought a trusted partner who could act as an extension of their internal IT team, supporting both governance and long-term strategic planning.

Key Objectives.

  • Move to a strategic Microsoft licensing partner.
  • Improve value and reduce licensing costs.
  • Strengthen support and consultancy services.
  • Increase visibility across the Microsoft estate.
  • Build a trusted, long-term advisory relationship.
  • Maximise value and strengthen governance.

The Solution.

Bechtle worked in close partnership with Forsters LLP to fully understand their environment, challenges, and strategic priorities. Through a collaborative and consultative approach, Bechtle provided structured guidance supported by deep licensing expertise and commercial modelling, ensuring complete transparency of available options.

Following detailed analysis, Microsoft 365 E7 was identified as the most appropriate solution, complemented by Microsoft 365 E5 and Business SKUs for specific user groups. This ensured a feature-rich, future-ready platform that aligned with both technical requirements and financial objectives.

The engagement was delivered through a structured process, including close collaboration with Microsoft’s account team and in-person workshops with Forsters LLP stakeholders. A comprehensive user profiling exercise enabled licence right-sizing, ensuring each employee had access to the tools best suited to their role while optimising overall costs.

Beyond implementation, Bechtle provided strategic advisory services, proactively addressing licensing complexities, supporting governance requirements, and advocating on behalf of Forsters LLP to ensure the best commercial outcomes.

Supporting Forsters LLP required more than a licensing review; it demanded a strategic approach aligned to the firm’s wider business goals. By combining deep Microsoft licensing expertise, detailed commercial modelling, and a collaborative engagement with both Forsters LLP and Microsoft, we delivered a tailored licensing strategy that optimised investment, strengthened governance, and provides a scalable foundation for future growth.

Tracy Pottle, Microsoft Licensing Consultant, Bechtle