Brother 5Y 24h On-site Service

Brother 5 years full service pack on-site Response time: 24h Live-agent technical support: Mon. to Fri. from 09:00 to 17:30. (€0.20 per call from German landline network. Max. €0.60 per call from mobile networks, depending on provider.) Included services: - No additional repair costs (until PRINT AirBag volume has been reached) - Repair of device defects - Repair of the device as soon as it shows a prompt on its display (replacement of fuser unit, laser unit or the rollers) - Onsite repair or exchange - Pickup repairs (with return delivery) The service does not include: - The replacement of office supplies - Loss of functionality (check datasheet) Please note: Full service packs must be registered within 6 months of device purchase. Brother will not bear the costs for recovery of data that was lost in the context of a service case. Please get in touch with us if you have any questions.