Bechtle Help Centre.

The logged-in homepage appears after you log in and can be accessed at any time by clicking the Bechtle logo. It provides a centralized overview of your contacts, key metrics, required actions, customer notifications, and watchlists. You’ll also find personalized content, recommendations, offers, and the latest information here. This gives you quick access to relevant features, pending tasks, and topics and products that interest you.

The shopping basket brings together all the products you have selected during your shopping journey and displays them in a clearly structured overview. It shows merchandise, cloud solutions, services and training courses all in one place, and provides you with all the relevant information you need to review, adjust and finalise your order. The shopping basket helps you to manage different product types securely, make changes in a traceable manner and make informed decisions before proceeding to checkout.

The search function brings together merchandise, cloud products, training courses and services in a single interface, helping you to find products and content quickly, clearly and efficiently.

The checkout is the central ordering process for the Bechtle Shop. It guides you step-by-step through all the details required to order hardware, services, training courses and cloud products. All relevant information, such as addresses, payment methods, order details and contract documents, is requested as part of a clearly structured process. The checkout combines a wide variety of product types within a single interface and ensures that mixed shopping baskets can be processed without any disruption or the need for duplicate entries.

The ‘My Products’ section in the Bechtle Clouds Portal provides a central overview of all software products ordered via Bechtle Clouds.

The ‘Consumption Details’ section of the Bechtle Clouds Portal provides a detailed breakdown of the cloud resources used. It clearly shows which resources have been used, the costs incurred per resource, and how long they were used for. Furthermore, this section helps users analyse cost trends and potential fluctuations across different providers. The feature can be found in the Service Portal of the Bechtle Clouds Portal and supplements the monthly billing with a significantly more accurate and traceable overview.

All orders in the overview & delivery tracking

Change password & Set up user rights

Shopping List Overview & Create Shopping Lists

Manage payment options & default payment method

Returns overview & request new returns

All invoices in the overview.