Communication Warranties & Services

Warranties and services you and your business can rely on.

Secure your communications capabilities with the perfect accessories for all your IT needs. When investing in a new phone or conferencing system, we offer extensive consulting so you can be sure to get the system that best suits you. We offer warranty upgrades from leading manufacturers such as Cisco and Poly so you can rest assured you’ll get the help when you need it, plus we keep an eye on the market to ensure our offering is always right up-to-date. Discover all our warranties and services.

140 items

Poly Plus Service for Conferencing Solutions
Comprehensive support service for Poly conferencing solutions.
66 products match your filter criteria
from
€8.99
Gross price: €10.70 incl. €1.71 VAT
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Logitech Essential Service
Logitech Essential is a comprehensive service plan that delivers reliability, continuity, and peace of mind for the enterprise.
6 products match your filter criteria
from
€44.99
Gross price: €53.54 incl. €8.55 VAT
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Logitech Select Services
Logitech Select is a comprehensive service plan that delivers reliability, continuity, and peace of mind for the enterprise.
11 products match your filter criteria
from
€78.99
Gross price: €94.00 incl. €15.01 VAT
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Poly Plus Service for Telephony
Comprehensive support service for Poly telephony solutions.
18 products match your filter criteria
from
€14.99
Gross price: €17.84 incl. €2.85 VAT
Select products
Poly Plus Service for Headsets
Comprehensive support service for Poly headsets.
4 products match your filter criteria
from
€8.99
Gross price: €10.70 incl. €1.71 VAT
Select products
Neat Pulse Pro Service
Support, management and extended warranty for all your Neat devices. Available for 1,3 or 5 years.
15 products match your filter criteria
from
€89.99
Gross price: €107.09 incl. €17.10 VAT
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Logitech Sync Plus Service 3 Year Plan
Version: Europe
Application: Headset, Video conference systems
Duration: 3 years
Product no.: 4644800 Manufacturer no.: 994-000202
€102.99
Gross price: €122.56 incl. €19.57 VAT
Delivery from 9. December.
Available.
Poly A2 Audio Bridge 3Y Plus Service
Version: German
Application: Video conference systems
Duration: 3 years
Service type: Advance exchange service
Included service: Technical support, Access to online support tools, Hotline support, Software updates, Video-based expert support, Advance parts replacement, Software upgrades, Parts
Response time: Next business day
Product no.: 4941411 Manufacturer no.: UJ9C4PV
€94.99
Gross price: €113.04 incl. €18.05 VAT
Delivery from 8. December.
100+ items in stock.
Poly A2 Desk Microphone 3Y Plus Service
Version: German
Application: Video conference systems
Duration: 3 years
Service type: Advance exchange service
Included service: Technical support, Access to online support tools, Hotline support, Software updates, Video-based expert support, Advance parts replacement, Software upgrades, Parts
Response time: Next business day
Product no.: 4941397 Manufacturer no.: UJ9B6PV
€83.99
Gross price: €99.95 incl. €15.96 VAT
Delivery from 8. December.
100+ items in stock.
Airtame Core Education Lizenz 1Y Renewal
Version: Europe
Application: Video conference systems
Duration: 1 year
Product no.: 4897199 Manufacturer no.: AT-CORE-EDU-1Y-RENEWAL
€81.99
Gross price: €97.57 incl. €15.58 VAT
Delivery from 8. December.
Only a few items left in stock.
Airtame Hybrid 1 Year Subscription Lic
Version: Europe
Application: Video conference systems
Duration: 1 year
Product no.: 4897198 Manufacturer no.: AT-HYBRID-1Y
€304.99
Gross price: €362.94 incl. €57.95 VAT
Delivery from 8. December.
Only a few items left in stock.
Poly Studio X32 3Y Plus Service
Version: German
Application: Video conference systems
Duration: 3 years
Service type: Advance exchange service
Included service: Technical support, Access to online support tools, Software upgrades, Hotline support, Software updates, Video-based expert support, Advance parts replacement
Response time: Next business day
Product no.: 4895220 Manufacturer no.: UE1Q9PV
€490.99
Gross price: €584.28 incl. €93.29 VAT
Delivery from 8. December.
100+ items in stock.
Poly Studio X32 1Y Plus Service
Version: German
Application: Video conference systems
Duration: 1 year
Service type: Advance exchange service
Included service: Technical support, Access to online support tools, Hotline support, Software updates, Video-based expert support, Advance parts replacement, Software upgrades, Parts
Response time: Next business day
Product no.: 4895205 Manufacturer no.: UE1Q8PV
€205.99
Gross price: €245.13 incl. €39.14 VAT
Delivery from 9. December.
Available.
Poly E60 SCMR 1Y Plus Service
Version: German
Application: Video conference systems
Duration: 1 year
Service type: Extended on-site service
Product no.: 4880237 Manufacturer no.: U86LCPV
€167.99
Gross price: €199.91 incl. €31.92 VAT
Delivery from 9. December.
Available.
Poly Studio V72 1Y Plus Service
Version: German
Application: Video conference systems
Duration: 1 year
Service type: Advance exchange service
Included service: Technical support, Access to online support tools, Hotline support, Software updates, Video-based expert support, Advance parts replacement, Software upgrades, Parts
Response time: Next business day
Product no.: 4867318 Manufacturer no.: U98X0PV
€277.99
Gross price: €330.81 incl. €52.82 VAT
Delivery from 9. December.
Available.
Poly Studio Base Kit G9 1Y Plus Service
Version: German
Application: Video conference systems
Duration: 1 year
Service type: Advance exchange service
Included service: Technical support, Access to online support tools, Software upgrades, Hotline support, Software updates, Video-based expert support, Advance parts replacement
Response time: Next business day
Product no.: 4847517 Manufacturer no.: U95J8PV
€216.99
Gross price: €258.22 incl. €41.23 VAT
Delivery from 9. December.
Available.
Airtame Core Licence 1Y
Version: Europe
Duration: 1 year
Product no.: 4820338 Manufacturer no.: AT-CORE-1Y
€121.99
Gross price: €145.17 incl. €23.18 VAT
Delivery from 8. December.
Only a few items left in stock.
Cisco CX Standard 8x5xNBD Service 1Y
Version: German
Application: Headset
Duration: 1 year
Included service: Technical support, Access to online support tools, Software upgrades, Software updates
Product no.: 4818585 Manufacturer no.: CON-SNT-HSWL71BU
€25.99
Gross price: €30.93 incl. €4.94 VAT
Airtame Hybrid 1 Year Licence Renewal
Version: Europe
Application: Video conference systems
Duration: 1 year
Product no.: 4811320 Manufacturer no.: AT-HYBRID-1Y-RENEWAL
€304.99
Gross price: €362.94 incl. €57.95 VAT
Delivery from 8. December.
Only a few items left in stock.
Poly TC10 1Y Plus Service
Version: German
Application: Video conference systems
Duration: 1 year
Service type: Advance exchange service
Included service: Technical support, Access to online support tools, Hotline support, Software updates, Video-based expert support, Advance parts replacement, Software upgrades, Parts
Response time: Next business day
Product no.: 4787095 Manufacturer no.: P37760112
€111.99
Gross price: €133.27 incl. €21.28 VAT
Delivery from 9. December.
Available.
Poly TC10 3Y Plus Service
Version: German
Application: Video conference systems
Duration: 3 years
Service type: Advance exchange service
Included service: Technical support, Access to online support tools, Software upgrades, Hotline support, Software updates, Video-based expert support
Response time: Next business day
Product no.: 4784603 Manufacturer no.: P37760312
€263.99
Gross price: €314.15 incl. €50.16 VAT
Delivery from 8. December.
100+ items in stock.
Cisco CX Standard 8x5xNBD Service 1Y
Version: German
Application: Video conference systems
Duration: 1 year
Included service: Technical support, Access to online support tools, Software upgrades, Software updates
Product no.: 4777601 Manufacturer no.: CON-SNT-CSBARCK9
€1,022.00
Gross price: €1,216.18 incl. €194.18 VAT
Cisco CX Standard 8x5xNBD Service 1Y
Version: German
Application: Video conference systems
Duration: 1 year
Included service: Technical support, Access to online support tools, Software upgrades, Software updates
Product no.: 4776753 Manufacturer no.: CON-SNT-CSBARPK9
€1,119.00
Gross price: €1,331.61 incl. €212.61 VAT
Delivery from 8. December.
100+ items in stock.
Airtame Core Licence 1Y
Version: Europe
Product type: Licence
Product no.: 4760751 Manufacturer no.: AT-CORE-1Y-RENEWAL
€121.99
Gross price: €145.17 incl. €23.18 VAT
Delivery from 8. December.
Only a few items left in stock.
Lenovo 3Y Premier to 5Y Premier Support
Version: German
Application: Notebook
Duration: 5 years
Service type: Extended on-site service
Included service: Parts, Software support, Hotline support, Labour and parts prioritisation, Single point of contact
Response time: Next business day
Product no.: 4565111 Manufacturer no.: 5WS0Z53126
€157.99
Gross price: €188.01 incl. €30.02 VAT
Delivery from 8. December.
Only a few items left in stock.
Lenovo 3Y Premier to 4Y Premier Support
Version: German
Application: Notebook
Duration: 4 years
Service type: Extended on-site service
Included service: Parts, Software support, Hotline support, Labour and parts prioritisation, Single point of contact
Response time: Next business day
Product no.: 4565110 Manufacturer no.: 5WS0Z53125
€81.99
Gross price: €97.57 incl. €15.58 VAT
Delivery from 8. December.
Only a few items left in stock.

Guaranteeing your ability to communicate.

Imagine you’re getting ready to begin a crucial meeting with stakeholders around the world—but your conferencing system won’t launch. Not only is this scenario a personal nightmare for you, the organiser, but it can also cost your company dearly. While it’s impossible to guarantee that every system will work all the time, you should plan ahead for those critical moments. Even before you purchase your phone or conferencing system, we provide in-depth advice to ensure you find a solution that fits seamlessly into your IT infrastructure with the hardware itself produced by renowned manufacturers such as Cisco and Poly.

Warranty upgrades from leading manufacturers.

Our long-term partnerships with leading manufacturers in all areas of IT—communication included—mean our product managers know their products inside out, including how to use them and how they fit into your network. We ensure that replacement parts, accessories and consumables are always available, while the manufacturers offer extensive product warranties and warranty upgrades. Poly, for instance, offers an optional premium service for conferencing systems, guaranteeing a certain level of availability while Cisco lets you upgrade your warranty to include next-business-day hardware exchanges. Keep on reading to discover more.

Communication Warranties & Service – Keeping a finger on the pulse.

IT is constantly reinventing itself and in the field of communication, landlines are giving way to VoIP, to the great benefit of businesses. But preparing for such major shifts entails keeping an eye on the market, which we at Bechtle pride ourselves on doing. Our online shop comprises more than 70,000 products, but what’s even more impressive is that we add an average of 285 new items each week to replace obsolete equipment or simply to expand our offering. This ensures that our customers will always find the latest trends—so their companies can take full advantage of the potential afforded by one of the most innovative industries in the world.

Excellent customer service is paramount. And computing services are no exception.

Computing warranties and services help solidify the foundation on which you plan your company’s future. When purchasing IT online, you must be able to rely on your supplier to provide excellent customer service. We carry over 70,000 products for business customers at bechtle.com—and this includes more than just hardware and accessories. We also offer unsurpassed service, such as expert advice and custom quotes, so you can procure tailored hardware setups and, if desired, have Bechtle system houses implement complete solutions. Our online shop also features leasing options and a convenient returns process. The demands placed on hardware and software can be complex and things can go wrong when you don’t have support, which is why it’s so important that your IT systems are working perfectly. In the event of a problem, we take care of the analysis, repair, customer service, and maintenance of your hardware.

Priceless – Affordable warranty upgrades.

Most manufacturers, whose products are sold on bechtle.com, offer comprehensive warranty upgrades for their hardware. And upgrading the basic, legally required warranty is definitely a good idea. For example, you can purchase affordable warranty extensions ranging from one to five years for new computers or PoS systems, which really pay off when the worst comes to the worst. After all, great hardware is irreplaceable. For example, if you invest a large amount in new technology and have to carry out repairs after just a few years, you could experience issues with your network, computing power, security, systems and software. HP and other manufacturers not only offer simple warranty extensions, but also care packages that deliver additional benefits, such as on-site, next-business-day service to ensure your IT and infrastructure are well-protected. Efficient services with personal contact with the providers themselves allow our customers to benefit from local optimisation and troubleshooting services.

Computing Warranties & Services – Extended warranties for PCs and workstations.

We offer a large selection of warranty options that can be purchased separately for the products available in our online shop. Many businesses are finding this to be an increasingly valuable service, as damaged computers or system outages can severely restrict time-sensitive work processes—and quickly become expensive. Protecting yourself with comprehensive warranty extensions and upgrades is therefore nothing short of vital. Use our filter options to select your product’s manufacturer and the desired duration of your warranty for a quick, convenient way to find the right care product for your computer or workstation.