The Bechtle Break&Fix service.

We at Bechtle know that in today’s business world, every minute is a valuable resource and technology is the most important factor for corporate success. Our comprehensive services guarantee optimal operating times for your business hardware and with it, constantly high productivity for your employees. Our service, together with proactive support for HP, Lenovo, and DELL hardware ensures you can get up and running again quickly, boost efficiency, and limit downtime to a minimum—even once the warranty period has finished.

Warranty services.

Bechtle is a certified service provider of HP Computing, Lenovo, and DELL, and our technicians know the latest products and their conditions inside out. Our partner status ensures that the quality of service offered by the vendors is upheld in our SLAs. Our flexibility also means we can respond excellently to your expectations and professionally support your business procedures. We conduct repairs either on your site or in our specially-designed Repair Centres. Service performance is dependent on the warranty level purchased from the vendor.

Repair service.

If the device is damaged by factors not covered by the warranty or ceases to function once the warranty period has expired, we offer a comprehensive repair service using OEM parts. We will provide a cost estimate which will only be invoiced for should you decide to proceed with the repair. Repairs are carried out according to availability and procurement time of the OEM replacement parts.

Our certifications.

The quality of our services is our number one priority. For this reason, we keep our employees up-to-date with frequent training and ensure a consistently high level of knowledge in accordance with the latest vendor certifications: