Challenge.

Local authorities are frequent targets of cyberattacks—from ransomware and data corruption to sabotage, and thanks to limited staff, it’s quite the challenge to implement comprehensive security measures. Against this backdrop, the Grenzach-Wyhlen municipality wanted to implement endpoint detection and response software with the help of Bechtle’s security specialists, who had supported them in previous projects.

Since the roll out of the endpoint detection and response solution, our community feels much more secure. We can count on Bechtle’s Managed Detection and Response (MDR) team and are completely satisfied with the quality and support offered as part of the managed services.

Marc Österle, Department of IT & Digitalisation, Grenzach-Wyhlen Municipality

Solution.

The Grenzach-Wyhlen municipality selected an endpoint detection and response (EDR) solution specifically tailored to public-sector needs. Bechtle customised it to meet the exact security needs of the local authority with cloud-based software to detect threats in real time and respond automatically, thus mitigating breaches quickly. Bechtle’s solution was designed in such a way to integrate seamlessly into the administrative processes and protect both new and old systems alike. In addition, Bechtle set great store in supporting those working for the local authority through clear and comprehensible processes. A specially designed manual provides comprehensive information on everything from reporting chains in the event of an incident to daily routine tasks to ensure that, even with a limited number of staff, high levels of security are always guaranteed. In addition, Bechtle’s Managed Services Team has taken on the monitoring and ongoing management of the security guidelines. Bechtle actively responds to incidents and regularly optimises the solution to provide reliable support every day. Thanks to the holistic security strategy, the municipality can focus its attention on its administrative work, safe in the knowledge its IT systems are secure.

Business benefits.

  • Targeted protection – Sensitive administrative data are secured by tailored security mechanisms.
  • Proactive monitoring – Regular optimisations and quick responses thanks to Bechtle Managed Services.
  • All-in support – Regular updates and proactive system maintenance by Bechtle Managed Services.
  • Efficient security – Automated security processes take the weight off IT managers.
  • Long-term security – Security strategy adapts to new threats and legal requirements. 
  • Clear structures – Emergency plans and reporting chains make IT transparent and secure.
  • Seamless processes – Easy integration into admin processes.
  • Optimum adaptation – Tailored solution for municipal needs.