HPE Services support you on your path to a digital future.

When running HPE hardware and software, HPE Tech Care extends traditional support by giving you direct access to product specialists. In addition, it provides general technical guidance to help reduce risk and improve operational processes. Support is available through multiple channels, including telephone support, live chat, HPE‑moderated forums with defined response times, and automated event reporting.

The HPE Support Center portal offers a personalised digital experience for managing your assets. It gives you a clear overview of the products deployed in your IT environment and how they interact. Built‑in self‑service tools allow you to carry out selected tasks independently, supported by a curated set of knowledge resources.

HPE Tech Care is available in three service levels, aligned with different operational requirements:

3 / 4 / 5 years.

Longer contract terms offer better value. The 5‑year HPE Service costs less than a 3‑year Service extended twice by one year.

HPE Complete Care simplifies IT operations by providing in‑depth expertise tailored to your IT environment—backed by a single point of contact, even across products from multiple vendors. A dedicated Account Support Team works alongside your IT staff, providing specialist knowledge and proactive insights to reduce workload and improve operational stability.

• Complex IT environments, including multivendor hardware and software
• Custom support models and availability agreements
• A wide range of additional options, such as SAP or IT service management extensions

• Solution support (3PAR, Azure, SAP HANA TDI, NFV, and more)