Incl. recertification of APC UPS systems from 5 kVA to 40 kVA Annual service during regular working hours (Mon-Fri, 8 a.m.-5 p.m.) - System cleaning - Inspection and assessment of environment conditions (e.g. heat, humidity) - Functional verification - Free firmware updates - Incl. travel expenses and labour - Replacement parts and batteries are NOT included . Please indicate the following details in your order: - UPS system (APC reference no.) - UPS serial no. - System location and contact person