Service agreement (8 x 5 x NBD) for C1300-8T-E-2G
# Technical Assistance Centre: Unlimited access (24 x 7 x 365)
# Cisco.com: Unlimited access (24 x 7 x 365)
# Software: Upgrades and updates for Cisco IOS software
# Hardware: 8 x 5 hardware exchange (Mon-Fri, 09:00-17:00), next-business-day delivery
