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Competence Centre for Document Management Systems, Automation & AI.

Your partner for digital processes.

We help savings banks and cooperative banks to efficiently digitise and automate their (document-based) processes – from the initial concept right through to stable operation. We provide consulting, development and support all under one roof – with a dedicated point of contact to complement the data centre.

Get in touch with us.

Contact us now and request a personalised offer.

pile of documents on a desk

When documents and processes become too complex.

In many companies, information is spread across different systems, mailboxes and filing systems. Document-based processes have evolved over time, are sometimes manual and offer only limited transparency. This leads to media discontinuity, increased coordination effort and a lack of traceability in everyday work.

Bechtle supports you with its Competence Centre DMS in the structured development of your document and business processes. Together with you, we analyse existing processes and establish DMS and ECM solutions that integrate seamlessly into your IT landscape. This creates clear structures, automated workflows and an audit-proof information base – tailored to your technical requirements and organisational framework conditions.

Our parnters.

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“Where is the current loan file, actually?”

The loan file is partly stored in the file system, partly in the email inbox, and a few documents have been saved locally by someone else.
Documents are gathered together for an audit: from three drives, various emails and individual folders. Interim results are circulated by email, and queries come in by telephone.
In the end, there are several versions of the same file – but nobody knows which one is the most up-to-date.
If a colleague is on holiday or falls ill, access to crucial information is suddenly lost.
The process grinds to a halt, time is wasted and traceability suffers.

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“The post has already arrived – but it’s been delivered to the wrong address”

Every morning, incoming post is opened, sorted and distributed manually.
Documents are scanned, copied or forwarded via the internal post system. Some go straight to the right person, whilst others are left lying around or distributed multiple times.
Emails and digital messages arrive at the same time and are also assigned manually.
If the colleague responsible is on holiday, the post simply remains in the tray – or ends up with stand-ins who are unaware of the context.
Ultimately, there is no clear overview:
What has already been dealt with? What is still pending? And where on earth is the document at the moment?

Our key topics.
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AI automation.

Automates documents, reduces manual work and noticeably speeds up processes.

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Everything from a single source.

Consultancy, implementation and operation with a dedicated point of contact.

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Focus on banking.

Specialising in savings banks and cooperative banks, as well as their system landscapes.

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Proven in practice.

Over 150 banks use our solutions productively every day.

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Many years of experience.

Over 20 years’ experience in the archiving and document management sector.

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Immediate relief.

Pragmatic solutions that immediately ease the workload for staff in their day-to-day tasks.

Laughing colleagues, checking the company budget on their laptops.
Why is Bechtle DOCS a useful addition to your standard solution?

Bechtle DOCS provides you with a central platform for efficiently managing and automating document-based processes – tailored specifically to the banking sector. You can reduce manual effort, create transparency and maintain a clear overview of your processes at all times. You benefit from a solution that integrates seamlessly into your existing IT infrastructure and effectively extends the capabilities of your data centre. This frees up your time for what really matters: your customers.

We, as savings banks, must adhere to strict data protection regulations. As a certified partner and IT service provider to the S-Finanzgruppe and Finanz Informatik, Bechtle is fully familiar with these requirements. Bechtle DOCS was the perfect solution for handling documents brought in by customers or sent via email. As a provider of certified archiving solutions, Bechtle was able to implement digitisation within our secure Finanz Informatik environment exactly as we needed it.

Tobias Uhlig , Head of Process Management, Sparkasse Chemnitz

Thanks to the significant time savings for our staff, Bechtle DOCS was a milestone for our digital credit file.

Michael Holl, Head of Credit Management, VR-Bank Bayreuth Hof eG

We can also support you in these areas.

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AI-based identity verification.
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Payment processing.
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Workflows / approval processes.
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Concept development and consultancy.
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RPA (robotic process automation) and automation (email inboxes).
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Your contacts.

steffen.paus
Steffen Paus

Head of the DMS, Automation and AI Competence Centre


Telephone: +49 221 31060 450
E-Mail: steffen.paus@bechtle.com

thomas_gross
Thomas Groß

Business Development

Telephone: +49 221 31060 451
Mail: thomas.gross@bechtle.com

Contact us now!

In a personal consultation, our experts will show you,how we can support you.

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