Bechtle named three-time Leader in the ISG Provider Lens™ Future of Work report
Strong market position and competitive edge in modern workplace sector
Positive rating for product and service offering for modern work
Neckarsulm, 09 November 2022 – The Information Services Group (ISG), a global research and advisory firm, has ranked Bechtle as a leading provider in three categories in its ISG Provider Lens™ Future of Work – Services & Solutions Report 2022. In Germany, Bechtle has been named a Leader in the fields of Managed Workplace Services – End User Technology, Workplace Strategy Transformation Services, and Digital Service Desk & Workplace Support Services. The analysts based their assessment on the group’s varied product and service offerings and strong market position.
The ISG Provider Lens™ Future of Work 2022 study compares managed service providers in terms of strategy, scope of services and future-oriented solutions offerings for the modern workplace, thus offering an international, representative rating of solution providers in the modern workplace sector.
New requirements for the hybrid world of work
“Our extensive portfolio lays the infrastructural and organisational foundation for digital workplaces and hence a future-oriented, hybrid, efficient and agile world of work. Being named Leader is confirmation that our modern workplace concepts optimally address our customers’ requirements,” says Christian Malzacher, Business Manager, Modern Workplace, Bechtle AG.
Quadrants rate service provider strengths
The Workplace Strategy Transformation Services category rates consulting services in the course of the transformation towards more agile worlds of work. As a leading provider, Bechtle offers essential support to companies and public-sector organisations in the design of their workplace strategies, the configuration of architecture for modern worlds of work and the creation of roadmaps for the required transformation.
In the Managed Workplace Services - End User Technology category, Bechtle scored well with services that support IT departments in the management of end devices, applications, cloud workplaces and security concepts for digital workplaces. The group’s excellent and certified partnerships with manufacturers, along with its extensive portfolio that offers customers a wide range of services in modern work technologies, also scored highly.
Bechtle secured its leading position in the Digital Service Desk and Workplace Support Services quadrant by offering an extensive number of services that support users with individual solutions to problems with short response times. In addition, Bechtle also has a highly modern installation centre, multi-vendor maintenance and repair capacities as well as a strong technology and partner ecosystem.
Extensive offering for the modern workplace
“We consult and implement solutions, involve employees, and offer exclusive support services and standardised managed services, while installing new security concepts. We strive to be a strong IT partner for the future that has all the right answers for setting up and managing modern workplaces,” explains Business Manager, Christian Malzacher.
“It’s clear that hybrid working will remain an important part of our work culture and Bechtle supports customers with the right strategy, the right solutions as well as individual service offerings, taking a load off IT departments in companies and organisations,” says Roman Pelzel, Lead Author and Principal Consultant at ISG.
Bechtle Services are individual services from our portfolio that are offered within clearly-defined parameters at a fixed price. Since the price and the scope of the service are clearly defined, you can invest into your company’s digital transformation without too much risk.
The topic of digitalisation has become central for BHS Corrugated, with a Modern Workplace for the employees introduced with the help of Bechtle and HanseVision. Thanks to the smooth implementation of the complex project, the company can now leverage Microsoft 365 Suite applications as its new communications platform.
The Tertianum Premium Group, a DPF AG brand, offers ageless living concepts for an independant life with individual needs. The employees document their work digitally. The SaaS solutions and the innovative cloud were implemented by Bechtle.
The digital processing of tasks is no longer pie in the sky for building technology specialist Fritz GmbH & Co. KG, Offenburg. Today, 43 plumbing, heating and air-conditioning technicians record their task information on mobile devices so that the data can be digitally processed by the 17 administrative employees. This was made possible by a local infrastructure of HPE servers, a renewed network and various cloud technologies installed by Bechtle. Fritz is now equipped for the future.
In order to further boost productivity and collaboration within the company, Bechtle introduced Microsoft 365. This efficient solutions bundles all services and is optimally oriented towards modern, remote work.
Until recently, the company’s IT department had been working with a Microsoft and Citrix infrastructure, but as the licences were expiring and thoughts turned to more modern collaboration tools, Faller Packaging took the decision to completely rethink its IT strategy with the help of Microsoft and Bechtle, who successfully rolled out the project across the company.
To test their new cloud strategy Körber Group's service provider for all SAP systems, Hauni Maschinenbau GmbH, migrated a development and test system into the AWS Cloud with the help of Bechtle. Learn more.
Jauch’s IT increasingly relies on cloud technologies for secure and easy management. With Bechtle’s support, the company switched to Microsoft 365 E3 with OneDrive and Exchange Hybrid at its locations in Germany, France, England and the USA.
Bechtle was commissioned to implement Microsoft Office 365 for the company and its subsidiaries over one weekend, accompanying their employees through the change management process as well. In order to do so, a well-thought-out plan and a sophisticated roadmap were essential.
Users at each one of the group’s companies now have access to the same applications, data and directories through a Citrix-powered Modern Workplace. More of a hike than a walk, every step towards the new folder structure was well worth it, as it makes the lives of employees sharing and collaborating on files that much easier.