Bechtle Help Centre.

Where can I manage my shipping addresses?

Authorised users can save several shipping addresses under ‘Addresses & Payment’. You can add, modify or delete addresses as required. It is also possible to copy a shipping address to your invoice addresses. Users can select a shipping address from the list during checkout. Default addresses are displayed during the order process, but can be be changed for each order. If you are not authorised, you can only use the address allocated to you during the checkout process.

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General

What type of content does our platform offer and who can shop at Bechtle.

Orders

Where you can find your order history, track, cancel or modify current orders, and set order limits for users.

Shipping and delivery

Find information on delivery times, delivery notes, shipping addresses, shipping costs, and tracking.

Products

Everything you need to know about comparing products, managing shopping lists, finding optional or required accessories for a product or different product models, placing your order, and more.

Payment

Information on payment options, online payments, vouchers, invoices and managing your invoice addresses.

My account

All there is to know about managing your data and account settings, users, shopping lists, authorisation flows, addresses, cost centres and payment methods.

Shopping basket

All the functions your shopping basket offers explained.

Returns and refunds

Need to return a product? Find out how here.

Contact

All the ways to get in touch with us for personal advice and things to know about our online advice service.