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General shop topics
Help Centre

General shop topics

Whether you are visiting the platform for the first time or are already a regular customer, bechtle.com offers much more than just products. The following topics will help you understand the platform as a comprehensive tool for your IT procurement.

As a B2B and B2G provider, we sell exclusively to business end customers and the public sector. Note that we do not sell to resellers. Learn more
bechtle.com is everything Bechtle in one place. Our website features over 50,000 IT products, solutions and services, all the latest IT news and trends, our extensive training catalogue, events, webinars, customer stories, special deals and newsletters. bechtle.com is AI-powered to help you navigate the breadth of information and find the products you need. Learn more
On bechtle.com you can find everything Bechtle in one place. All the products, solutions and services. Digital, customer-centred and connected to our experts on site. bechtle.com is the nexus of all our communications, designed to enhance existing sales processes and add a dedicated, digital marketing channel. Learn more
Registered customers have instant access to a rich feature set designed to dramatically simplify decision making. You can create your own shopping lists, user presets, order limits and authorisation flows, and much more. Plus, it’s easy to manage your address book and cost centres, and see all your quotes, orders, deliveries, invoices and returns at a glance. An optional, digital dashboard gives you enhanced transparency and analytics across all information. And thanks to our digital-first platform including signed PDF invoices, you can do away with the hassle of disruptive screen-to-paper workflows. Find out more: Learn more
Absolutely! Our ability to tailor products and portfolios that offer the exact things you need is one of the biggest pros of bechtle.com. Whether you want to give users a pre-defined portfolio to choose from, require individually composed product bundles, or need custom configurations, we can make it happen. What’s more, you can buy products under blanket or call orders and at your individual conditions all on the same platform, and even import digital quotes from other sources. Learn more
Yes, there’s a whole array of attractive features. Large organisations can seamlessly integrate their own procurement systems and market places with bechtle.com via PunchOut/OCI using industry-standard procurement interfaces. This also allows us to offer customer-specific static catalogues on our platform. Also, bechtle.com supports product classifications in accordance with national and international standards, as well as legally sound, digital document streams including XML invoices. Learn more
Customers within the European Economic Area can place orders via bechtle.com, while customers located in other parts of the world can benefit from Bechtle’s tried and tested solutions, too. If you have any further questions, please contact us via the blue advice bar at the bottom right of the screen - we will be happy to offer you a customized solution. We will be happy to offer you a tailored solution. Learn more
We take pride in our personal interactions with customers—both on site and online—to help them navigate increasingly complex IT projects and share the full breadth of our experience and proven ability to build and deliver just what they need. You can discover our entire portfolio of products and solutions in a digital space, giving you much more than a conventional hardware-centred market place. Learn more
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