Online advice service

The online advice service on bechtle.com offers business customers a direct and convenient way to clarify individual questions about products, services or orders. The service is GDPR-compliant and connects you with knowledgeable experts – without any waiting time.

What is the online advice service?

Our online advice agents provide quick answers to any questions you may have free of charge. Learn more

How can I get in touch?

If you have an account manager, their contact details can be found under Information and ‘Contact’ > ‘Contact’ > ‘Account manager’. You can also get in touch with us via the blue advice bar at the bottom right. We are happy to help you with any questions you may have by phone or chat. Of course, you are welcome to send us a message at any time and we’ll be sure to get back to you Monday to Friday within 24 hours. Learn more

What can I ask the online advice service?

Any questions you have about our portfolio or pursuing a career with us, send them to our advice agents and they'll be happy to help. Learn more

How do you protect my data when I use the online advice service?

We are committed to protecting your personal data. For details, please read our Learn more

Who will I be talking to when I use the online advice service?

We have advice agents standing by from our Customer Service and Recruiting teams to answer any questions you may have about our portfolio or a career with us. Learn more

How can I use the online advice service?

During business hours, we are happy to help you with any questions you may have by phone or chat. You can find the blue advice bar at the bottom right. Simply click on the chat bubble, enter your e-mail and tell us what your question is about. An advice agent will be with you shortly. Alternatively, you are welcome to send us a message at any time and we'll be sure to get back to you Monday to Friday within 24 hours. Learn more