In your order history, you can see your expected delivery date and track the current status of your order.
|
Status |
Definition |
Note |
|
Received |
We have received your order and are now processing it. |
You will receive an e‑mail confirming receipt. |
|
Delayed |
Unfortunately, your order will not meet the originally confirmed delivery date. |
You can view the updated delivery date in your order history. |
|
Dispatched |
All or some items in your order have been shipped. |
Tracking information is available in your order history. |
|
Complete |
Your order has been fully delivered. |
Get help from our virtual assistant or get in touch with your account manager.