How do I manage my returns in the Bechtle portal?

IN A NUTSHELL

You can find your returns under ‘Products & Purchasing’ in your account. The overview lets you search, filter and sort your returns, view details and submit new requests.

How to access your returns

  • Go to My Bechtle.
  • Select ‘Returns’ under ‘Products & Purchasing’.

Features

Search and filter

  • Search for specific returns using the search field.
  • Filter by return period.

Sorting options

  • Posted on [ascending]
  • Posted on [descending]
  • Return [ascending]
  • Return [descending]

Status and details

  • View the current status of each return.
  • Open detailed information for each individual return.

Available options

  • View details for a selected return.
  • Start a new return request.

Please note

  • Search, filter and sorting options help you manage and track your returns.

  • Detailed views provide additional information for each return.

Additional information

If you’re logged in to your My Bechtle account, you can manage your returns here.


Need help with something else?

Get help from our virtual assistant or get in touch with your account manager.