Managed Workplace – simple and efficient management.

As today’s IT workplaces become more and more complex, so does their management. To keep your business processes from being bogged down, Workplace Services are here to help you meet those challenges.

We offer you services that standardise your IT workplaces and optimise and accelerate your processes, so that your business can benefit from simpler and more efficient workplace management. For you, that means less administration to worry about so that you can concentrate on your actual business.

Our Workplace Services include:

• Service Desk for 1st and 2nd level end-user support
• Client management
• Remote management for servers (file, print, mail, backup, virtualisation, terminal services, databases)
• Remote management for networks (access, core, data centre, Wi-Fi)
• Remote management of firewalls, e-mail security, browser security, intrusion prevention, authentication
• Complete solutions for SMEs (infrastructure, migration and operation)
• Infrastructure and IT operation services from the Bechtle cloud
• Installation services for clients and servers
• Inventory and recycling of old devices

Highlights:

24x7 IT support and services are performed from Bechtle locations with an emphasis on remote IT infrastructure. The service provisioning is based on a best-practices approach and defined service-level agreements.

Other optional services:

Individual customer-specific services with flexible service modules, managed data centre IT services for the customer’s computer centre, 24x7 IT control centre, monitoring in great detail (hardware, operating system and applications), software packages, and many more.