Bots4You – An AI agent platform for customer interactions and employees.

Bots4You provides AI assistants for efficient, automated and scalable business processes, handling both inbound and outbound calls, emails and chats, around the clock and centrally via a single platform. Beyond answering enquiries, the AI assistants trigger predefined follow‑up actions and handle them in a structured, automated workflow. Getting started is straightforward, requiring no programming skills and no major IT project, while EU‑based hosting, clearly defined data protection standards and a consistent focus on GDPR‑compliant use provide the foundation for secure operation. Since 2018, more than 750 companies have placed their trust in Bots4You.

Bots4You brings together phone, email, chat and internal AI assistants on a single platform, allowing you to centrally manage all applications instead of relying on multiple standalone solutions and to connect them to existing CRM, ERP and specialist systems.

They handle incoming calls or conduct outbound conversations independently. Interactions are natural, structured and efficient.

They categorise incoming emails by content, convert them into structured cases and either respond independently or create suitable drafts directly in Outlook or Gmail, depending on the approval logic.

They support employees in day‑to‑day work by providing quick access to company knowledge and assisting with internal enquiries, research, text work and recurring tasks. For specific use cases, additional custom agents can be created to handle specialist tasks in a structured way and be integrated into existing processes.

Since 2018, Bots4You has supported companies and organisations across a wide range of industries. Preconfigured AI assistants for typical use cases simplify getting started and shorten the path to productive use.

A central platform that integrates with existing systems, provides the best AI for each use case and can be operated securely even in sensitive and regulated environments.

Connect the Bots4You AI platform to your existing solutions and create end‑to‑end processes instead of new standalone systems.

Use multiple AI models on a single platform and select the optimal configuration to suit each application.

• The right models for every use case

• Free choice of state‑of‑the‑art models

• Continuous optimisations and updates

Bots4You enables enterprises and public-sector organisations to operate AI assistants securely, in a privacy-compliant and controlled manner. The focus goes beyond hosting and infrastructure to include privacy by design, clear role and permission concepts, transparent processes, and an operating model aligned with protection requirements and governance obligations.

• Designed for GDPR‑compliant use. Developed with EU hosting, clear data protection standards and, where applicable to the specific offering, platform and model environments operated entirely in Germany and the EU.

• Privacy by design. Data protection is embedded from the outset in data flows, configurations and downstream processes.
• Clear roles, permissions and tenant separation. Access rights, responsibilities and data spaces can be managed in a structured way and clearly segregated.
• Transparent processes. Approvals, escalations and follow‑up processes remain clearly defined, auditable and controllable.
• Suitable operating models. From fully managed standard operations to more strongly segregated setups, tailored to protection needs and governance requirements.